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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,168

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 429,168 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

When you are serious about getting a home, and a veteran. Veterans United is where you need to go. They can get the deal done.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

They work hard for you the customer, the ability to do so much on the website helps out when you can’t make it to the office. The communication they provide is key to a successful transaction! They keep you informed and on the right path!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Please see additional comments above

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Veterans United is great for first time home buyer’s and for buyers in general. Everything was very straightforward, quick and organized. I would definitely use them again.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Veterans United makes the home loan process simple and stress-free. I cannot imagine having a more positive experience from loan origination and approval through our final closing.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

This is a great company that will keep you updated and providing you with accurate information. They will answer any questions that you have and go above and beyond to ensure that you have a GREAT homebuying experience.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Veterans United cares.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

1 out of 5 Stars

The while process started out well, then I believe to many people were handling my loan and it showed. And the second underwriter kept requesting information and forms that I had already sent to the first underwriter, multiple times. Couldn't close on my date, which made me take an additional week of vacation, so cost me a lot of time and money. And couldn't move out of my apartment when I needed, etc.

Response from Veterans United

Michael, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Jon Williams

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Easy to work with and went out of their way to help with any problems.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

More Reviews

See all 429,168 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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