Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 430,517 unfiltered, unedited reviews

Starting on Page 5082 of 14280. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Dan Campbell

Loan Officer: Dan Campbell

NMLS# 2061774

5 out of 5 Stars
Would Recommend

This team and their process was very easy to work with. The app makes things very convenient and the team is easily contactable.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Good service, Great People

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

I will recommend Veterans United, and Nate to everyone I know.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

ANDREW and his team are AWESOME. Made this as stresses as they could. They stayed positive the whole time. Was great

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

Overall I highly recommend. Helpful team, useful directions, EASY to use website that guides you every step, team has answers to all your questions when messaged, and very easy to work with. Agent wise, 5/10.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

The whole process went very smooth. I had the team calling me asking if I needed anything. they would answer my text in a timely matter. I had a positive experience.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United, our loan specialist, Samantha Rustemeyer was the best! Everthing ran like a well oiled machine. We would definitely recommend Veterans United!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

He was always on his "A" Game!!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

Veterans united was so supportive and knowledgeable. They made sure we knew what was going on and helped make sure we were kept up to date about all updates or changes. I would absolutely recommend Fahad and Veterans United.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

This is the second time I have bought a home, each state is different. I recommend veterans to come to this company they will assist you every step.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

After having issues with two other company's trying to buy a house, we found Veterans United who worked far above what we expected.. They helped us get a good realtor and a crew to help through the entire buying process honestly and fairly.
They are fantastic to work with as they are a one stop shop if needed. From locating a home, to buying, to the finial steps to signing for the new home. They even follow up after to ensure things went smoothly. There were no hidden agendas to deal with and no last minute surprises or last minute costs. One example was in the area of insurance. The crew we had went above and beyond to help us find the best deals for us. In the end, they saved us over a thousand dollars in costs not only with insurance but other areas as well such as closing cost, fees, and more. They really watch out for your interests toward getting you through what is a very stressful process easily. I would chose them again anytime. They make you feel like family! Thanks to all of you!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

Ready to see for yourself?

Experience first-hand why 340,875 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Great customer service. First time homebuyer and it was one of the easiest process I’ve ever done thanks to James Walrod.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Veterans United helped us find our forever home and was willing to jump through hoops and work diligently to help in any way. Proud to be a homeowner and it's all thanks to Veterans United.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Top notch organization

headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

0.5 out of 5 Stars

Rob was great. My Realtor Deborah was awesome. But I felt betrayed by the underwriters. The home appraisal by the incompetent VA home was ridiculously low and should have been laughed at by your underwriters. I provided them a long list of specific examples of why it was so inaccurate, that were completely ignored. I highly doubt I would have been treated so poorly by the underwriters of Wells Fargo, USAA, or Navy Federal.Bottom line: a $450K home value on a house listed for $485K that received multiple offers above that in the first 48 hours DEFIES LOGIC! If that value was actually accurate it should be very EASY to find 3000Sqft houses in Tampa, FL for only $450K. Look for yourself. That is obviously not the case. The VA Loan system is totally broken. Active duty and Veterans are at a huge disadvantage compared to buyers with conventional loans. Sellers don’t want to deal with VA loans and the deal-killing complications caused by Home Appraisers that insist on unrealistically low home values. As the biggest lender of new purchase VA Home Loans, Veterans United is part of the problem. Veterans deserve better.Keep your shirts and other closing gifts. I’ll never wear them.

Response from Veterans United

Hi Paul, we appreciate your honest feedback and we are glad that your experience with the Loan Officer was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,431 Veterans started their online quote today.