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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,958 reviews
687 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,958 unfiltered reviews

Starting on Page 52 of 14,932. Return to Page 1

5 out of 5 Stars

Jennifer and Sarah were absolutely incredible. They turned what appeared to be Dunkirk feeling and true uncertainty going from a construction loan to a permanent mortgage into a seamless process. Very responsive, open and honest. Best thing I appreciated was their ability to find answers to due out and questions they were unable to answer immediately instead of giving a fluff answer. They knew who to reach out to and where I needed to go to get it done. Great job on a short notice and quick turnaround within 30 days.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Paul and Derick worked very hard to get my loan process. They were an excellent to work with. They made the process pleasant. I highly recommend Veterans United.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

My wife and I are extremely satisfied and grateful to every Veterans United team member. They have made our dream of becoming homeowners true in the most pleasant way possible. Every team member carried out their duties with the utmost professionalism and also made us feel very comfortable throughout the whole process. Regarding the home buying process, it was very interactive and easy to accomplish my tasks online. Team members were constantly in communication with us letting us know what steps were to follow throughout the process even late into the evening. We felt like all team members truly celebrated our dream with us and that means the world. Keep doing what ya'll do and continue to help veterans and their families. There was not a section to comment on Tiffany's performance so I will place it here. Tiffany did an excellent job since the first day she contacted me. Very friendly and professional team member with a go get em attitude. Tiffany quarterbacked the whole process flawlessly and the end goal was a total success. We really enjoyed the call she made us end of her day telling us we were clear to close, what an excitement. God bless Tiffany for all her hard work.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Matt and the team overall were beyond knowledgeable in terms of helping me decide If refinancing was the best option for me during this time. I was able to save a significant amount of money thanks to the team. I literally refer to them as the Dream Team.. would highly recommend anyone who is a veteran go through Matt, though I know that everyone isn’t as lucky I sure am blessed to have been one of many who can have such a smooth process.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

The team were very helpful and attentive.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Khristina K.

Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!

headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

ADAM,Randel,LUPE

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

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5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

On point with everything that was needed !
Outstanding !!!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Everyone I worked with was incredibly kind and caring - the whole process was so easy and straight forward. Originally, we were fairly intimidated but Veterans United made it so easy.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

4.5 out of 5 Stars
Photo submission from Donald C.

Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars

Fast with no major issues.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I didn’t realize how much was involved with a VA loan. If it wasn’t for Gwyen Creel I would have dropped the whole loan process! But she kept encouraging me and finally got it DONE 😊 Thanks Gwyen 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Bobby helped us purchase our townhome. Everything went very smoothly. He then helped us refinance 8 months later for a lower interest rate which saved us almost $200 a month.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

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Experience first-hand why 355,958 homeowners give us a perfect score!

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5 out of 5 Stars

The whole Veterans United team that I was assigned to consisted of my loan officer Wesley Earl, my loan specialist Wade Howser, and my loan coordinator Rachel Lenz. The team was amazing at every step. My journey started with Wade who has worked with me checking up on me for almost a year until I was able to get a property under contract. Once that took off, Wesley took rein and progressed me forward along with Rachel making sure the title company, the insurance company, and any other issue was taken care of right up to and even after closing. The great thing is, they informed me that I can contact them anytime for assistance even afterwards. Truly an amazing experience for me. If I had to do this again in the future, I would definitely not hesitate to work with them again at Veterans United.Very Respectfully,Phong (Bruce) Ngo

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Corey was great, answered every question throughout the whole process.

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

4.5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Photo submission from Thomas F.

First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Job well done! 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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