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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,209

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 436,209 unfiltered, unedited reviews

Starting on Page 52 of 14469. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Always prompt and knowledgeable

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

I used Veterans United for my home loan and had a great experience. They made the whole process simple and stress-free, always kept me updated, and explained everything clearly. The team really understands veterans and VA loans, which gave me a lot of confidence. Closing was smooth and on time, and I’d definitely recommend them to any veteran or service member buying a home.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Michael L.

I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend

Yes, I would!Wonderful job

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Fantastic experience! The easiest refinance I’ve ever done.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Always listening, answered all my questions, if they were busy, they would always call back . They were 👌 awesome.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

1.5 out of 5 Stars

To many delays and problems with documentational information even with recommended/ required income and job history.

Response from Veterans United

Hi Jarrad,
I’m sorry to hear your loan process was weighed down by delays and documentation issues. I know how discouraging that must have been, especially when you had your income and job history lined up as required. If you’d like to talk more about what happened, our Client Advocate team is here at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend
Photo submission from Davona Z.

Love working with Veterans United Home loans. Was a wonderful experience to buy my first home. Would recommend to any vet!!!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Oh yes Ryan Stoll and Derick Vollrath and the other team members were great. This has been the easiest, smoothest explained clearly refinance experience. I have already recommended Veterans United Home Loans to family remembers. Thank you for a great experience.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

3 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend

Chris and Jennifer were awesome to work with!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

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5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Felicia and her team were outstanding. The team took care of everything and made our home buying process surprisingly pleasant. I thoroughly enjoyed my experience.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

Was totally a huge help. And great guidance through the whole process. Would totally recommend for all veterans

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

From the moment I pressed send on the inquiry website to finish, Veterans United was the steady, reliable force my family and I needed through an otherwise frustrating and unpredictable new-build process. While our builder left much to be desired in terms of communication and follow-through, the VU team — especially Rain and Corey — consistently stepped up and ensured we never felt alone.As a service member, I value integrity, responsiveness, and a “mission-first” mentality. Veterans United embodied all of that. They provided clear guidance, timely updates, and most importantly, peace of mind — even when things on the builder’s end weren’t going as planned.Even after closing, I know this team still has our back. For any fellow VA loan utilizers looking for a trustworthy and committed home loan team, this is it. Job well done, VU. Mission accomplished — and then some. 🇺🇸⚓️

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

More Reviews

See all 436,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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