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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,418 reviews
511 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,418 unfiltered reviews

Starting on Page 52 of 15,848. Return to Page 1

4 out of 5 Stars

Dan and the team at Veterans United made our transition across state lines to seek our forever home so easy and seamless. Having Dan leading us through the financial process was extremely satisfying. His personal interactions with both my wife and I reduced our stress levels to near normal lifestyle by his expert financial knowledge and personal skills. We totally appreciate his hands on approach and gentle directions. Definitely a strong team player you would want on your side.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

The team made everything very easy.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

I have nothing to say, everything was perfect, it was so easy.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I'm so glad I took the opportunity when Mary and her team began to explain everything.. It still feels surreal, but I have bought the house I wanted for.. they met every one of my needs and answered all my questions.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

The team made it almost to easy. It's a lot of work but they were on it and did a tremendous job of keeping the ball rolling without me feeling swamped. I'm looking forward to working with them again soon!

headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars

Maason, Christy, and the team treated us like we were the most important customer they had. Thanks for a great experience.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars

Great, easy and quick transaction only advice is to bring yourself to the helpful team that is veteran united. Buying a home is hard but veteran united walked me through all the process even when I gave nothing but grief the was there every step of the way. I have ptsd and trust no one but everyone can count on Veteran United.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Very helpful and easy to work with

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Veterans United made our home purchase easy.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Aaron and Katie were absolutely fantastic. Talked us through the process the whole way. Amazing people!! We can't thank them enough.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

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5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars

I had the best team to guide me through the homeownership process. They understood my circumstances and kept working with me to make sure I had a roof over my head. They were always available to answer my questions and kept me updated without making me feel worried. I am a proud homeowner due to their hard work. Thank you 🇺🇸

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

All good patient

headshot image of Espoir Mabengo

Loan Officer: Espoir Mabengo

NMLS# 2822959

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Working with Alex and his team at Veterans United was one of the best decisions we made. My career has meant moving my family more times than I'd like to count, and each move came with the stress of financing a new home. Alex and his team took that stress off my plate completely. I never once had to worry about where things stood — they were always squared away, always a step ahead, and always ready with an answer before I even had to ask.Every time we relocated, I knew I could count on Veterans United to handle the loan process smoothly and professionally. That kind of consistency is rare, and it made a real difference for my family during seasons that could have been chaotic. Alex treated us like people, not just another file, and it showed in every interaction.I can't recommend Alex and the whole Veterans United team highly enough. If you're a veteran or military family looking for a lender you can truly trust, this is it.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

From start to finish the experience was top notch. Communication, the Veteran United App, and follow up emails were the best anyone could ask for.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Heather was extremely supportive and responsive throughout the entire process. Heather always made sure to answer any questions that I had, and helped me get through this extremely stressful yet exciting season of my life. If it wasn’t for my agent Davian, and myVU team, Heather and Bri, I honestly don’t think that I would’ve made it to the finish line. I’m extremely grateful and thankful to have been blessed with such a team! I’m so excited to move in completely, and make new memories with my son, daughter and dog Bella, in our beautiful new home.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

We did a refi with Aaron at Veterans United. We had a lot of barriers to overcome; most were out of our hands. Overall, Aaron kept us abreast of everything and did his best to get us to the finish line. It's very apparent he genuinely cares about his clients and he's willing to stick up for us when things don't go smoothly. I want to thank Aaron for all of his efforts and can-do attitude.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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