I guess this must be a hit or miss. Our loan officer and his team weren’t communicating nor working together. On the other side they connected us with an amazing realtor who did an outstanding job!
Response from Veterans United
Thank you for this feedback Jerraill. We understand how the home buying process can get stressful and while we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support and we are thrilled to hear that you had great communication with your VUR agent!
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Robert sweeten and Grace weather were on top of the loan process the whole time. There were ups and downs but they worked us thru the who.e process
We highly recommend Veterans United Home Loans to anyone buying a home. The professional, experienced personnel will make your home buying process a positive experience. Veterans United coordinated between many individuals with precision allowing my wife and I to enjoy "our forever home."
The Team at Veterans United are a great group and always put my needs and questions first. I didn’t have a attentive realtor but the VU team made up for it. I would recommend them to any Veteran who is looking for a home
Just want to say thank you for everything! My husband and I couldn’t be happier knowing that we were finally able to buy our forever home and we have so many years of happiness coming our way. I am now only 30 minutes away from my elderly parents and we needed this. Thank you so much!!!
Very pleased over all with the ease of working w VU!
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Veterans United streamlined the process for a veteran, especially if you have not used your VA loan before or have not used it in years. There was always constant feedback of anything that needed to be done, so you were never out of the loop and you could always check thing out through their website once you created your account.
The team was great, especially Ms. Holly Rae! She was super helpful and very responsive. She really went above and beyond to make sure I closed on time. We ran into a few hiccups with my appraisal and I wish I was updated more on it but overall my experience wit Veterans United was excellent.
Absolutely loved having Amanda Jennings on our team, she was extremely helpful, knowledgable, and reachable! Highly recommend her!
Have nothing but praise for this team. I have been in the service industry for many years. I can recognize quality service.These people deliver just that.....quality service!
