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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,080 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,080 unfiltered reviews

Starting on Page 5303 of 14,836. Return to Page 1

5 out of 5 Stars

Will definitely recommend to any veteran trying to buy a home.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Thanks as usual Josh, You can count on me as a customer in the future!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

2 out of 5 Stars

Strongly consider another company. We feel we had too many issues and even now the process is not complete.
We were glad we were able to lock in a decent rate.
Neighbors and friends have closed Re-Fi loans with Costco in 20 Days.
We started 8/20/2021 and to date, 10/24/2021 we are not complete.

Response from Veterans United

Hi Kenneth, thank you for your open and honest feedback. While we are thrilled that you were able to close and fund on 10/18, it sounds like there was a bottle neck with the the taxes being collected and your current escrow account vs your new escrow account. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

We can't believe how smooth and efficient the process was. Joe and Jenny kept us well informed as to the progress along the way. A+++++

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

I recommend Veterans United to all my fellow Veterans. You won’t be sorry.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

I had a very smooth loan process with VUHL’s and would highly recommend them to all Veterans in search of their dream home!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars

Once again definitely recommend Veterans United Home loan.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Veterans United has an outstanding staff and made our home buying experience very easy. We highly recommend their service!

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

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5 out of 5 Stars
headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Dan Campbell

Loan Officer: Dan Campbell

NMLS# 2061774

5 out of 5 Stars
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars

Great experience. Thanks Veterans United for making me and my family extremely happy!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3.5 out of 5 Stars

We are upset that immediately after agreeing to a refi with you, our phone numbers were sold to a telemarketing firm.
This includes my wife, mother in-law and myself.
We have averaged 10-15 solicitation calls per day since. This is not acceptable!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

If you are a Veteran looking for an outstanding home loan experience, I recommend that you contact Veterans United Home Loan. This company is professional and always forthright and built upon integrity and Honor.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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