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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,070

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Thanks everything went. Stephen and his team were helpful and the process flow easy.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Choosing Veterans United as our mortgage lender was the best decision for our new home purchase. While this wasn’t our first experience with a mortgage lender, it was the first time the process was smooth and stress-free. From the start, Holly Glass guided us through the pre-approval process, then we moved on to Loan Coordination with Levi Price, and finally to approval with Kris Ball — an absolutely delightful experience! Kris Ball and his team are truly amazing, and we couldn’t be happier or more satisfied with our choice to go with Veterans United.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Everyone was helpful, always updated me on all processes and any changes. Explained all documents prior to signing. Enjoyed all interactions with staff members, have absolutely no grievances to share.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

This amazing organization, they helped me from start to close and they answered a lot of my questions throughout the process , demonstrated professionalism, and the customer satisfaction 200 out of 10!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Tina and the team were absolutely amazing, so helpful and professional throughout the process.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

This was by far the best home buying experience I have ever had. Michael and his team were great communicators and easy to work with. Would use them again.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

I had an outstanding experience with Veteran United. From start to finish, the team was professional, knowledgeable, and truly committed to helping me through the process. They took the time to explain everything clearly, answered all my questions promptly, and made what could have been a stressful situation feel smooth and manageable.
Their dedication to serving veterans is evident in the way they operate—with integrity, respect, and genuine care. I felt supported every step of the way and never rushed or overlooked. If you’re looking for a team that is reliable, efficient, and truly understands veterans’ needs, I highly recommend Veteran United.
Thank you for your excellent service and support!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

My team was great. Ryan was fantastic. I challenged my team with such a short closing date and everyone earnestly stayed on top of it and we closed in less then 30 days!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Really kept me informed along all the steps taken. A shoutout to Jeff and de’ne for their involvement during the process.Of course a big shout out and a big WHOO HOO to Colin. Great to work with, answers all the question and was easy to contact.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

Mr.Alan went way beyond his duties as a loan officer, I was very pleased with our interactions in getting across the finished line. Thank you once again for your service.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Very friendly and helped me through out

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Veterans United made everything simple and easy. I did most things from my phone.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

After one failed under contract with negative sellers, we finally became homeowners this weekend! We can’t say enough positive things about Rachel and Stephanie and the team! They were absolutely amazing to work with and made this process so easy and moving! We couldn’t be more grateful and appreciative at how amazing this team is at veterans United! We would recommend them to anyone in the market! They also recommended our realtor Jason who was the best we could have asked for. Overall a 10/10 experience! You all are amazing!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

This is an EXCEPTIONAL team which is why we’ve used them multiple times now! They know how to navigate the VA loan process seamlessly and make the entire process a breeze. Our loan officer Madison Yant and her team truly care and were dedicated to getting us the best possible terms on our purchase. Even when Madison was under the weather and lost her voice, she was still making and taking phone calls to ensure every step of the process was communicated clearly and in a timely fashion. Shout out to Tim OBryant for being an amazing Veteran’s United realtor as well. We had worked with Tim on our last couple moves and when we started this process we found out that VU had adopted Tim as part of the team to become the lead realtor for our area. I honestly couldn’t recommend a better combined team if you value responsiveness, transparency, and SPEED. Their quick execution saved our deal and placed us ahead of other buyers. We wouldn’t be where we are OR where we’re going without them—thank you so very much!!!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

The entire team was awesome. I had a lot of questions and they quick to respond and very kind about it.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was wonderful! They moved everything along very smoothly and were always available to answer my many questions.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

More Reviews

See all 472,070 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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