This is my 2nd mortgage dealing with Dan Both times the finest business experience I've ever had He's outstanding communicator Answers all questions returns your all your calls on time Guides you through the whole process step-by-step The world needs more people like you I usually never leave comments on anything and normally don't speak this way I mean every word of it This man is fantastic to work with Thank you so much you are a huge asset to your company and the veteran you helped!!
Thank you guys for your assistance I really appreciate it very much!
This was my second home buying with veterans united. My first home was a relatively painless process. My second home less so. A third opportunity may not be given based off of this past experience.
Response from Veterans United
Michael, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has spoken with you but also remains available to discuss your comments and learn what may have caused you to feel this way. It is our goal to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
Jackie Cox was also one of our loan specialists and she was just as good as Taylor! She was very kind and responsive and also helped us with any questions! Both Taylor and Jackie were STELLAR!
A truly well put together company. Made the whole buying experience easy and stress free.
Veteran's United is the best second to none. Staff and loan officer Mike Mange were awesome. They make the loan process easy and quick.
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I couldn’t have asked for a better experience, every step was made simple and a knowledgeable team was there to help guide me.
Try other loan specialists and you will waste your time. I have made many moves during my military career and I have never experienced the professionalism and personal concern given me by Veterans United. I contacted 3 different loan companies during this present move and none of them met my expectations except for Veterans United.
Kat Spellman was very good at responding to emails and phone messages.
Response from Veterans United
Hi Sean, Thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We are thrilled to hear that you had great communication with Kat. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
We would be happy to recommend Veterans United to any of our family and friends. A great experience, great customer service and great support staff as well !! Also, a shout out to Annie Kauffman for her support too !! Thank you !!
Ralph Guarrieri
USN 77-81
