Chris and his entire team were awesome! Great to work with and made the whole process easy!
I have never thought buying a house would be this easy! My experience with Veterans United exceeded my expectation and more. Truly blessed to be a part of this community. Thank you for taking care and guiding of our service-members in one of the most stressful part of life- purchasing a home. Thank you!
Great company to handle your home buying needs. They are very knowledgeable and make the process smooth and easy. I had a great painless experience working with Veterans United
Your final grading system is too vague. Poor to Outstanding: It's about meeting customer expectations, which you did for the most part, throughout the entire journey.If you want to add real value, try understanding when you met or exceeded customer expectations.I did have a question that took almost 2 business days to get a simple answer.The locking in of a rate was confusing, and really not completely answered.The concierge service was basic, I asked about mortgage insurance, and they gave me one reference of a company that will basically sell to anyone. If you do not know how to do internet searches, the concierge service would be extremely useful.
That being said - the MyVeteransUnited system and website is easy to use, and it was scary how easy it was to get the loan. I got a VA Loan in the mid 90's and it was a much more complex process.
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Over all a pleasant experience. Your folks are all, each and everyone, easy to do business with.
I encourage every veteran home buyer to give Veterans United a chance. Once you do, you won’t need anything or anyone else. Truly a blessing beyond any expectations.
This place is tight, yo. For real.
Thanks again for making a usual stressful process the easiest!
The process online is so simple and the team is absolutely the BEST - this is my second time using this team and I wouldn't go anywhere else.
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Experience first-hand why 355,926 homeowners give us a perfect score!
Thank you to Veterans United & Staff!!! We appreciate all your hard work!!
This is our 3rd time using Veterans Unitied Home Loans. We used them to buy our first Veteran's Home Loan house in 2014 and have refinanced with them twice now. Every time has been easy and great. Their streamline refis are done so quickly it amazes me! Any road bumps that may arise they have helped easily navigate them and get us through to the closing date. Thank you all so much! We refer you to all our Veteran friends. Will look forward to using you again in the future!
