Very professional and friendly. Took time to answer questions. personally contacted us in a timely manner.
Even though buying a house seems super stressful, they made it as easy as possible and were always there to answer any questions or help me fill out any paperwork. Thank you so much for such a great experience!
Just keep doing what you are already doing.
If you are in the market for buying a home and are unsure of which mortgage company to go with, I would not begin to hesitate, not for even a millisecond, Veterans United for your lending needs. The folks here are extremely professional, educate you and keep you informed every step of the way, make themselves available for ANY questions you may have for them, and have just the most amazing and caring personnel working for them who’s goal it is to help you secure the home of your dreams. A 1000 out of 10 all day, every day!!
They made everything super simple. Any questions I had were answered right away along with things I didn't understand.
Everything was quick and easy! Very friendly and knowledgeable!
The very first moment we wanted to dip our toes in the water of being first time homebuyers, we were lost and didn't know what to do. Since I am a disabled veteran, I was told to get a hold of Veteran's United to seek help. We did. Our credit scores weren't really up to par then. So, we couldn't get the ball rolling just yet. However, Veteran's United did not just leave us in the wind. They referred us to a professional to help us get our credit scores where it needs to be. Fast forward, our credit scores got better, and we were paired with Nick Intrieri (and his team) and Matt Suiter (our real estate agent). The process was smooth. Any questions we had, our team was able to answer them (didn't matter the time nor day). They never made us feel insignificant nor dumb. I would highly recommend them!
For me this has been a blessing to have had the opportunity to buy a home and never have to step into a financial institution to do so. And have all the support and professional assistant throughout the process.
Veterans United was exceptional in every way. From pre-approval through closing everyone on the loan team led by Molly Winkle was there for me.
They answered all my questions and were available throughout the loan approval process. The system Veterans United uses to notify you of your responsibilities and the things they need you to review and approve was perfect. I always knew where we were in the process.
By all means I recommend this company.
Veterans United staff were professional and helpful throughout our home buying experience. I would recommend Veterans United to all my family and friends.
the title company that was chosen was worthless as well executive title. The wouldn't answer the phone to tell me how they wanted what form of payment. They then gave me the wrong number. I sat there in the conference room for 30 min she comes in tells me they did not tell her I was there. Then she comes back after 35 mins after I finish signing and she told me they forgot about me to write a check and have the title company send back whatever paper work they needed to sign. The whole process was unprofessional and I'm happy its over.
Response from Veterans United
Daniel, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here remains available to connect for more information and will be available to speak with you should you wish get in touch with us.
