Mr. Jake Hamilton was likewise always helpful in the process. They made a great team.
Having bought and sold many homes over the years, I have seen the proverbial "good, bad and ugly" of home buying. I could not be more complimentary of Veterans United for their outstanding competence, proactive clear and thoughtful communication and exceptional team oriented approach. I will be recommending Veterans United to all who have fought hard and deservedly earned this important VA benefit. Thank you Veterans United for serving all of us!
I had an issue where I asked for it to be escalated. In that the Loan Officer have a brief conversation with the home buyer to prepare for a dollar amount for closing costs just in case something unforeseen happens and closing costs have to be fronted by the buyer.As someone who has decades of customer service experience, it was nice to have my customer service experience idea taken seriously and run up the chain so any green, brown, and black brother or sister of mine and be a bit more prepared for potential catastrophic surprises.
The website portal was really easy to use and made it even easier to work with the team.
Everyone I interacted with seemed very knowledgeable and was more than willing to answer my questions and explain anything I was unsure of. Thanks team!
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Highly Recommend.
Veterans United Home Loans was an absolute pleasure to work with! From the first call to check eligibility to the final closing!
The staff was very friendly and made you feel comfortable as a first time home buyer and kept you informed
