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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,137

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 420,137 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Thank you very much to the loan team that assisted us throughout our home purchasing process!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

We really enjoyed working with them. They went above and beyond helping us and we appreciate everything they did for us to get our new home. Couldn't ask for a better experience. We highly recommend.

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

The staff at Veterans United were not only professional and helpful. They gave us ideas to make the process a lot less stressful. They always made time to answer our questions. This was especially helpful with all the confusion and uncertainty of dealing with pandemic, loan paperwork and 16-hour shifts.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4.5 out of 5 Stars
Would Recommend

The application for the loan, for a guy that still counts on his fingers, was a GOOD learning time ,but I had a very excellent teacher who did her job well.Some other person would have dumped me early on

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

my only complaint is communication... I'm a fan of communication and a like a lot of it.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

If you are thinking about using Veterans United Home loan, do it. We had and still have the pleasure of working with our Loan Officer, Tina, who has made every single step such a breeze for us. Not to mention the realtors that work along side VA United are amazing. Everything is shown to you upfront and any questions or concerns you may have will be answered quickly. Best experience working with Veterans United.

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

This is my third interaction with Veterans United Home Loans. I purchased my home with them and have now refinanced twice. Everytime I had a question, even after closing, Shane and his team were readily available offered guidance to ensure I was making the best choice and ease any concerns I would have. He did not disappear on me at any point before me, during or after closing and is always very helpful. I have recommended Shane and VUHL to anyone in the hunt for home financing & refinancing and will continue to do so. Great team!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Thank you for helping me and all my fellow Veterans!

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

3.5 out of 5 Stars
Would Recommend

Our home buying process was a beautiful & tasking journey I will never forget!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

I have very impressed with this company

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

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5 out of 5 Stars
Would Recommend

Overall I was very please in the whole process. No hidden information and everything was up front. The team of Tim Wuest and Heather Ottinger were AWESOME!!!! Heather is one of those individuals that like to get in there and get her hands dirty. She wants to make sure everything is done correctly before it goes to the underwriters, as it should be. She is non-stop. She will walk you through steps and stay on the phone with you while doing this regardless of how long it would take. I was so pleased in their courteous and caring attitude towards me, something that most companies don't do.... Highly recommend Veterans United Home loans to anyone.....

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Very nice people and easy to work with.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Costs were good. Closing was fast. People were friendly. It was a great home loan experience.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

More Reviews

See all 420,137 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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