From the first day I spoke with Veterans United, until closing, everyone was professional, down to earth, understanding, and amazingly fast! They took time to explain every step and clearly communicated through the process. This is my 4th home buying experience and hands down the best. Going forward, I will always recommend them first.
This was the worse emotional, mental and economic experience that my wife and me have to go thru to applying for a home loan.
Response from Veterans United
Hi Santos, thank you for your open and honest feedback. We realize that the home buying process can become stressful when working to gather the required documentation and often times, further verification may be needed after conditional approval. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.
The team made this process simple and painless. There was plenty of communication.
Jeff an his team where wonderful to work with! They're with you for the entire process, and even check in with you after the process!
Great experience, team was very helpful. Communicated well and was quick to respond to any and all of my questions.
Seems like $11,000 is an awful lot of "cash to close"
Despite the restrictions being placed on all of us due to COVID-19, we got the loan and bought a new home. The only slow down was caused by my divorce and getting the signed and certified copy of the divorce decree. Our county court house is closed to the public and my divorce took longer than expected and was finally done virtually from home. The document of proof was and still is in the making. Thanks to all who helped me get this new home! I am very happy and you all have helped me enter a new chapter of my life!
I highly recommend veterans united and my loan team!
I have nothing but positive things to say about Veterans United and Daniel Lowes along with the rest of his team. They helped me get credit to a rate of approval. They helped me to homeowner status. I’m grateful.
Justin and his team and Ellen were outstanding. They help me out throughout the process and even solved some complications about a property I sold in one of the territories.The process was smooth. The electronic signature and electronic document uploading services are secure, easy, and great. You can take pictures of your documents or scan them.The whole process was fast. I recommend Veterans United to other Veterans.
Excellent communicator with quick response when inquiry or problems occured.
I would recommend him as a provider to help refinance mortgage loan.
