Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,855

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 421,855 unfiltered, unedited reviews

Starting on Page 601 of 13991. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Great team to work with.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Thank you, Veterans United, for all your support in helping us close on our home and for continuously keeping us informed when rates dropped to refinance. The process has been incredibly smooth, and we couldn’t be happier with the experience. Every member of your team has been a pleasure to work with, making what can be a complex journey feel seamless and manageable. We’re grateful for your dedication and for always having our best interests in mind!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Every step was taken care of for me; the real estate agent provided by Veterans United helped me negotiate the closing costs of the loan so I did not have to pay anything out of pocket. I got my earnest money back, and the only money I had to pay out of pocket was 550 for an appraisal! That is it! Normally, costs could be 8k for closing, 8k for other related fees, and a downpayment. Veterans United even selected a real estate agent who also helped every step of the way with even the simplest questions and recommended a lawyer for the closing costs where the lawyer's fees were tacked into the loan so I did not have to pay out of pocket or worry! I would not have been able to buy a house without Veterans United!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

Everyone was very helpful throughout the buying process.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Have had 2 great experiences working with Veterans United Home Loans in the last 5 years. The team we were paired with at VU was top notch, making the stressful home buying experience easy, smooth, and with minimal stress. Our loan officer was incredible, working with us to lock in a low mortgage rate and being available to us for any quick concerns or questions. Could not have asked for a better home buying experience. Moving is challenging enough, and VU made it as hassle free as possible. Thank you VU! Thank you Philip 🙏

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

A very smooth process and great customer service!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I fully trust Jodie and will continue to work with her.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Buying a home can be a nail biting experience and I wasn't sure what to expect when I decided it was time to take that step. I had seen Veteran's United many times and decided to give them a try. I am so happy that I did! From getting my pre-approval right down to the closing they made it super easy! I have family and friends who purchased homes in the past and talked about the long, drawn out steps they had to take and the how hard it was to get to closing but that wasn't my experience at all! Veteran's United matched me up with an amazing loan officer and his incredible loan coordinator, they provided a concierge to help me find services and keep me on track all the way past moving day, and they even matched me up with the perfect realtor! The online portal makes things super easy to follow. It is like having someone holding your hand every step of the way. I am beyond grateful for my Veteran's United experience! I truly feel like a part of the family.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4 out of 5 Stars
Would Recommend

Vets. United helped my wife and I purchase our very first home and we couldn’t be more happy with what we got, when got it, how we got it. From the realtor that assisted us in finding our home, to the IRRRL loan process after purchasing it (210 days after we closed), the whole team at Veterans United have been top notch. The entire “buying experience” to the refinance later, was “pain-free” and simple. Veterans United, you ROCK!!!:)

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

4.5 out of 5 Stars
Would Recommend

Overall amazing and very smooth process, I didn’t think I was going to close on a home so fast and efficiently.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Jennifer was outstanding with getting my loan all set up. I will for sure be using Veterans United Again.

headshot image of

Loan Officer:

NMLS# 1542766

5 out of 5 Stars
Would Recommend

Fantastic experience overall, the team was very responsive and extremely helpful. 10/10 would do it again. Thanks!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3 out of 5 Stars

I cannot recommend Veterans United till Veterans United sets and begins a Team of two and only two team members: 1. Loan Coordinator. 2. Loan Officer and that's it!

Response from Veterans United

Hi Miguel,

I appreciate you taking the time to share your thoughts with us. I understand that having a larger team involved in your loan process might feel overwhelming, and I’m sorry if it felt like too many hands in the mix. We try to structure our teams to provide specialized support at each stage, but your input is valuable, and I’ll make sure it gets shared with our team leaders.

If you have any other ideas or want to dive into this further, please don’t hesitate to reach out. I’m here to help however I can. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com.

4.5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend

Overall the experience with Veteran’s United as amazing! My family and I are grateful for all the help and patience with the journey to purchasing our first home here in Killeen.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Veterans United was super helpful and made home buying less stressful!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

More Reviews

See all 421,855 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,522 Veterans started their online quote today.