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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,188 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From start to finish everything was great!

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Great work overall. I trust them to give me their attention and look out for my best interests.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Deal

NMLS# 1665569

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Super quick easy process.
Every question I Had was answered within a couple hrs even when the Veterans United staff was off of work.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Suell

NMLS# 2167548

5 out of 5 Stars
Would Recommend

Great Job VU!

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

I can’t say enough great things about Veterans United! Very welcoming, professional, and thoughtful. And they’re really geared towards working with the customer. They dispelled my fears and made this process smooth. I am grateful for Veterans United!

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

The real estate agent assigned to us was absolutely wonderful to work with. We were nervous having one picked for us, however they couldn’t have chose a better one. She has a superb reputation in our area as one of the best. She was patient with us and was always very helpful. Our loan coordinator was very thorough and clear on what was needed. We certainly appreciated all of the hard work for us to have the most smoothest home buying experience ever.

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

3 out of 5 Stars

Working with Vets United was good. Y'all were able to close very quickly which I believe helped me have the offer accepted. However, the mortgage rate was higher than anticipated which will overall cost me a lot more money in the long term.

Response from Veterans United

Thank you for this feedback Samuel.

Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Our hope is that your home serves you well and if there is an opportunity to refinance at a lower rate in the future, we certainly hope you take us up on that; our commitment to providing outstanding service will have a positive impact in the future.

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

My Veterans United Team was there for me every step of the way. They were professional, knowledgeable, kind, very helpful, and never left me in the dark on anything. 11/10 would definitely recommend!

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Veterans United made our 3rd round with them as great as the first! This home loan was a challenge, with only 10 days to close but Craig Brumfield and his team pulled it off when other lenders couldn’t! Thank you so much for all your hard work and making our home buying process as easy as possible, even with a crazy deadline.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

I’m an old school hard nosed hard charging Senior NCO from the spit shine you boots and put sharp creases in your BDUs era. Soldiers loathe getting in my line for PT/ACFT tests because I’m such a hard grader. With all that said I would give VU the maximum grade possible on any scale for the service/blessing they provided to me. I shopped around, called USAA and others and VU distinguished themselves from the other options and I’m elated I chose them.I would go war with my loan officer Bobbie Hadfford and her team that helped me. If you’re skimming thru these reviews see and know this, they have the process so down pat, they make sure you don’t get jerked and they have everything so streamlined and digital. I can’t recommend them enough or thank them enough for how they are helping and taking care of us Veterans! Hooah!-

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

The team at VU provided the best imaginable support for me during what was easily one is the biggest decisions in my life and one that is inherently complex to those who are not in the profession. Their professionalism, knowledge, and customer support was second to none. It is clear that they care about you as an individual, not just a customer. 10/10 experience. I would not hesitate to recommend them to others and will definitely seek their services in the future.

Loan Officer: Joe Peterson

NMLS# 1275877

More Reviews

See all 348,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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