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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,437 reviews
538 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,437 unfiltered reviews

Starting on Page 6142 of 15,082. Return to Page 1

5 out of 5 Stars

This was the fastest and easiest mortgage I have ever seen. Ashton was the best and his team had know problem answering any of my questions and kept me up to date on everything. Thank you very much

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars

VA has benefits, there is no doubt
they are very thorough and sometimes that feels a little intense. but i presume its necessary

headshot image of Jamie Taylor

Loan Officer: Jamie Taylor

NMLS# 1951495

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Photo submission from Robert P.

Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars

Steven was absolutely great. I read many negative reviews of this company on the internet but I can honestly say that those reviews were false. Steven was very informative and I provided every document when asked. Don’t believe the internet or YouTube videos because this lender is great!!!! Now I can honestly say I am a HOMEOWNER!!

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

They where amazing, kind, motivated, punctual, knowledgeable and above all else patient, because I was stressed out, was alot going on all at once, was a great experience miles apart and still felt like they where right beside my family and me the whole way the hardest part was finding the home to close on 10/10 best experience on buying a home. Team work makes the dream work and this was a great team with a dream come true thank you.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Max and his team made me feel like I was part of the veterans United family and I’ll never forget that …!!!! Thank you max, Leslie and Eric ….

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

3.5 out of 5 Stars

Yes I would recommend this company for first-time buyers and I plan to use them again when I purchase my next home

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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4.5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

The customer service and the effort put forward by the whole Veterans Home loan team was outstanding. We were always able to get ahold of any part of the team regarding car insurance, home insurance and even moving companies. This is my first big move from one state to another and it was seamless.

headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars

Veteran's United representatives were pleasant, respectful, and very versed in their various field to facilitate the first time purchase or to refinance your home

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

3.5 out of 5 Stars
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars

My only thing was the rate I had to pay extra for because of the closing date kept just pushed back. But overall the whole process and experience I had with VU was great. Also thank you for the house warming gifts 🎁.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

2.5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4.5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

I would recommend Veterans United to anyone looking to purchase a home. Great service and a great interest rate. Willing to work through any issues that arise and very responsive.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

3.5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

100% recommend for future home buyers. The process was simple, straight forward, and quick!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Sydney Ovaitt

Loan Officer: Sydney Ovaitt

NMLS# 2026820

3.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars

The entire team was awesome and made this experience a great one for me. Awesome job to the entire team that handled my home purchase process.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Would def recommend, the whole process was really smooth and I liked your to-do list. Everyone was on the call and was very helpful.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

The whole process with VA United Home Loans was amazing!From Tory Tuttle (Loan Officer) and her staff in HI to Glenn Leach (Loan Officer), Cindy Schmidd-Potter (Escrow Officer), and their staff in WA, they made the process very smooth and painless. They really comforted our worries as first-time home buyers.We want to send a special much mahalo to Will Logan, our Real Estate Agent. His knowledge, expertise, and guidance throughout the whole process was what helped us lock in our new home. We were truly blessed to have him as our agent in this entire process. Much, much mahalo Will!

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

0.5 out of 5 Stars

Hopefully I'm not the norm when it comes to Veterans United but my experience was awful.

Response from Veterans United

Hi John we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We learn the most when we listen to our clients, and appreciate you allowing us that opportunity. We are aware that certain aspects of the loan process benefit from exceptional attention to detail by all those involved. Your comments and our conversation allowed our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience. If you wish to connect with us further, please do not hesitate to reach out for support. A member of our Client Advocate does remain available to reconnect with you and continue to learn more about your experience. We invite you providing further detail and help us look to improve.

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