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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,115 reviews
710 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,115 unfiltered reviews

Starting on Page 6243 of 15,104. Return to Page 1

5 out of 5 Stars
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Veterans United Home Loans is by far the best company to go to if you are a Veteran. The communication is transparent and timely. No matter your situation they offer solutions and next steps to achieve your homebuying goals. As a Veteran I appreciated their ability to keep me calm even through the underwriting process. Jonathan Lucas, Codi McDowell, and James Walker are stellar in their delivery of information, clear understanding of what it takes to utilize the VA home buying benefit, and above all their positive outlook from start to finish. The homebuying process comes with a host of emotions. This team and and this company made my dream of owning a home into a reality!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

I will always recommend Justin at Veteran’s United to any vet looking to buy a home. He is the best!

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Can’t beat it with a stick!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Christopher S.

Quick and easy. These guys know their stuff and keep you informed and walk you through every step. Thank you Kris Carmichael for making this process so easy and getting me and my family our dream home on 7 acres. Any vet looking to get a home these guys get it done and keep you informed the whole way.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars

Scott Devoto and Nina Chaplain were amazing! They worked hard to get my house closed in a month!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

2 out of 5 Stars

My closing date got pushed back twice wven though I was incredibly prompt with all requests, typically compelling everything within an hour. My appraiser went off the grid for weeks before anyone told me there was an issue and I had to call the VA myself to get an answer.In the end, we closed 4 days later than scheduled and my loan coordinator was often unresponsive to calls and texts. She would occasionally email but there were weeks at a time where I didn't know what was going on with my loan. Even on closing day, we waited at the real estate attorney's office for over 1.5 hours past our scheduled closing time for VU to send the closing packet over.

Response from Veterans United

Hello Nathaniel, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about that experience and invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans

5 out of 5 Stars
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

If it's your first time buying a home, definitely give Veterans United a call. They'll show you everything you need to know step my step and answer any questions along the way. Would highly recommend them to all my military family.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

2 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars

Rachael Priest specifically seemed to go above and beyond the call of duty, but the whole team and everyone I talked to was polite, well spoken, and knowledgeable!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4 out of 5 Stars

We are very pleased with the service, speed of transaction, flexibility, and staff.

headshot image of Jim Wyatt

Loan Officer: Jim Wyatt

NMLS# 2027178

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