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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,200

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,200 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If you are worrying about whether you can make it through the home buying experience like we were worry no longer. You follow their instructions and get them the information that they need and the next thing you know you will be moving into your new home. Approximately 35 days from start to finish and we were closing on our new house. Strongly recommend Veterans United and more importantly Josh and Susan.

headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

If you're confused and not sure pick Veterans United! You simply cannot go wrong????

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

3.5 out of 5 Stars
Would Recommend

The personnel from Veterans United may have 8 or more years of experience, but a retired service member will have at least 20 years of service. The service member may have used the VA system a couple of times before, so he/she will have personal experience to bring to the table

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

3 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

4.5 out of 5 Stars
Would Recommend
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
headshot image of Mike Harrison

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Extremely satisfied with the experience.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend

Thanks for the great Job.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

If you want the best loan, a loan specialist that does an amazing job and friendly service Veterans United is where you should go for your loan. I promise you won’t be disappointed!!!!

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

We appreciate all the efforts everyone did to help our loan close and support

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Being a first time buyer and clueless in the art of home buying I am extremely grateful for everthing that JB, his team and Burt were able to do for me. The website is extremely helpful. Everthing you need is right there easy to understand and read. I couldn't of asked for a better team. They were right there with me every step of the way. Answering my questions and getting the job done as fast as humanly possible. They were able to close on my house in less than a month. Absolutely amazing and highly recommended by me.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

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5 out of 5 Stars
Would Recommend

Ted and his team are terrific!!!!!!!!!!!
Aways fulfilling every promise in a very prompt manner.
I must say the quality I enjoyed most is their CHEERFUL-CAN DO ATTITUDE! Nothing was too much trouble.
I would recommend VU to everyone.
Dr. James Nero

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Josh is the best guy for your lending needs. Amazing customer service and extremely knowledgeable on every step of the process. Rain or shine, he’s the man to go to. 10/10

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Everyone involved in the process was wonderful! They were all helpful, kind and quick to answer any questions we had. We could not of asked for a better experience!! Thank you to everyone.

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

2.5 out of 5 Stars

I was mislead about how the existing escrow was going to be used, this made me make an important decision with incorrect information. I would likely have made the same choice, but that might not have been the case and I firmly believe in having all of the information before making big decisionsI have had nothing but good experiences with Veterans United to this point, but I feel if someone is handling such a large loan they should know how everything works or find out for sure before giving me the wrong answers to my questions

Response from Veterans United

Richard, thank you for taking the time to allow us to have some insight into your recent loan experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available to you for more information to look for ways we can improve.

More Reviews

See all 421,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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