I appreciate all of you
we had a great experience with veterans united the first time we bought a house This time was a great disappointment.
Response from Veterans United
Jeremiah, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team
Overall I really appreciate everything for the service that is giving to me thank again
Happy to be in new home, wish it could have happened earlier. If we ever look to purchase another home, we will keep veterans United in mind but also see what other veteran loans have to offer.
Response from Veterans United
thank you for letting us know there may have been a preventable delay during your loan experience. While we are glad that you now enjoying your new home; it is important that we take time to research your comments and look for ways to prevent a similar situation down the road. If you would like to share more information please reach out to our Client Advocate team. Thank you again for your service.
Rett and his team were outstanding throughout this process. I’ve purchased three homes previously through Navy Federal and USAA but Veterans United blew them away with their customer service and timely responses. I couldn’t be more pleased and highly recommend every Veteran who is considering purchasing a home to reach out to Veterans United.
From start to finish, the entire loan team we worked with was stellar. They always kept us updated and worked diligently to ensure we could close on time and that this process was as stress free as possible. I will always use Veterans United Home Loans for any future home purchase and I highly reccomend others do the same.
I would recommend Veterans United, as the process is much easier than other financial institutions.
It felt like we were part of their own family through the entire process.
I highly recommend Veterans United for your home buying experience
