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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,888

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 424,888 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

1.5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Veterans I'm telling you if you want a VA loan or a VA refinance you need to choose Veterans United. The support and customer service that you receive is unheard of in this day and time. My last mortgage company told me they could not do a VA refinance because of Covid. I called Veterans United and was refinanced in a month, without compromising safety concerning Covid19. I highly recommend Veterans United.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Thank You...very easy and smooth process until the end!
Thank You
Nick and Tracey Boyett

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I researched other companies when needing to refinance but was hoping Veterans United would have an option for me. They did such a good when I bought my house.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Danny Davis

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

This whole team deserves more than a 10.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I had a really good experience buying home with veterans united . Everything went simple and smooth. John is always there to assist us through each and every steps and erin is always a call away to help us get what we need to get everything ready to get it to dream home .And they got solutions to each and every problems and questions we got . Really great team to work with , Thank you so much john and erin , you guys are great !!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend

The loan team did a great job of making this a smooth process and were all very responsive to our many questions. The only thing that I think could be improved would be that there was a lot left for us to follow up on that could have been shared by the team so that we weren't in the dark as to when and how certain milestones would be hit. This was a relatively minor inconvenience.
Finally, there were a number of fees and costs that we were unaware of that inflated our ultimate loan price that we were not informed of, and would have been extremely useful to know about before settling on a price range to shop for.
Ultimately though the team did a great job.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

3.5 out of 5 Stars
Would Recommend

The closing costs were more than we expected.

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

HiWish I had started Veterans aubited

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

I cannot say enough good things about Tim and Diana. True professionals that made this deal work out great.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

More Reviews

See all 424,888 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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