It's amazing with all the help and support from the different agency and people that can help you. Thank you so much Veterans United Home Loans. Terrance
The entire Veterans United team has been outstanding! From the loan application to closing and all of the help with understanding and selecting home owner’s insurance has exceeded my expectations. Thank you for your kindness and support.
I want to thank Sarah Hadley and Sonia along with Adam Nelson...all three were superb! We deeply appreciate their personal involvement, personable approach, and professional competence. And while I'm at it, promote them and give them a well-deserved raise!
Thank you!
Phil Miller
I have had the pleasure with working with Jeremy several times over the last several years and every time he has been top notch. Everyone should be so lucky as to work with him
V. U. is a very good and easy group to work with. Overall a wonderful experience.
Outstanding service all around!
My experience with Veterans united was excellent. Very professional and helpful through my journey of becoming a 1st time home owner. My wife and I absolutely loved our experience with Horace and his team. Horace was always available to take a call no matter the time. There's nothing I would change about our experience and would recommend Veterans United to everyone in search of using a VA loan.
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Veteran United made our home buying experience exceptional. From the moment we applied for a pre-approval through us walking in the front door of our new home, Veteran United helped us every step of the way. They truly were a blessing through this experience. I can’t recommend them enough.
thanks for the help
The whole team was outstanding, and worked to bring us home
Leah Klasing was amazing as well. Very professional. Very helpful and informative throughout the whole process. The whole team was on point and professional the whole time and always let me know what was going on and helped when it was needed. I will definitely use the VU home loan again in the future.
Brent and his team were fabulous! We couldn't have expected more attentive and personal service. I felt like they were in step with me every bit of the way. As a first timer navigating the to-do list I was appreciative of their patience and guidance. Thank you Brent and team!
I would never recommend your company at this point and I’m compiling all the questionable actions, and several of those said actions may be a violation of Florida state law. I will be submitting my complaint to the state attorney office with all the evidence I have. I hope you sell my loan off so I will never need to speak with another person at your organization.
Response from Veterans United
Joseph, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.
Courtney Gilmore went above and beyond. very knowledgeable and didn't hesitate to get answers to questions i asked.
Veterans United made our home journey a great experience . They were quick to answer all questions and give many helpful suggestions on moving. Every time paper work was required , was reviewed and processed by next day. Thank you!
VU helped make my dream come true. Because of Josh and the VU team, I was able to move home 🏡 close to family, and build a brand new home!! Once again, thank you all so much. I am forever grateful 🙏.
