Overall my service with Veterans United was pretty good. I was unaware of the inspection and appraisal fee because I’ve never bought a home before so I would suggest in the future you let first time home buyers know of the fees they are needing to pay in the future. Also there was some complication with my closing paperwork the day I closed so I didn’t close at the time I was scheduled and luckily my wife and I had flexible schedules but others may not be so fortunate. Other than that it was pretty simple to get through the process and you guys worked pretty fast and efficient. Thank you very much
I am thankful for the loan and to have the new home. I just wish it had gone better. In fact now I am paying for the home owner insurance out of pocket because the representative doesn't respond to the insurance broker much like the way they dealt with the attorney for the seller.
Response from Veterans United
Jeffery, Thank you for sharing with us. We are interested in learning more about your recent loan experience. We can learn from these details and possibly explain the issues that occurred. Please feel free to reach out to our client advocate team if you feel you would like to share more. Thank you again for your service.
Trust the reviews from veteran and active military homeowners - Veterans United Home Loans is the best. VU was responsive, respectful, and rapid from the beginning of our application to the final closing on our home. Highest recommendation and regard - thank you, Veterans United!
Jessica was exceptional! Our loan was complicated; encompassing relocating, a VA loan, a Relocation Company and a contingency sale. Without her continued efforts, our dream home would not have been realized. Jessica was available every time we called with answers and solutions. She was, hands down the most phenomenal agent we have ever worked with and her professionalism and knowledge in the field unmatched by far! If I ever need a loan officer in the future, she will be the only agent I would work with.
I would recommend Jessica in a heart beat!
Thanks so much to Renee, Kala, and the entire team at Veterans United who worked so diligently to help us purchase our first home. Everyone was so friendly and helpful. Thanks for making the process go so smoothly. We definitely recommend Veterans United!
Veterans United beats every other mortgage company I worked with in 50 year in customer service and loan process. Definitely a customer oriented company, I felt like a person not an account numberGen Joseph Cosumano, USA, ret
Great people to work with. Highly professional and personal concern for our interests.
I am absolutely thankful for the whole Veterans United Home Loans team. Thank you for making the process feel extremely easy and comfortable. Thank you for supporting your service members. I will highly recommend Veterans United Home Loans with all my family, friends, and fellow service members.
If you are thinking about buying a home, do it!! Veterans United will take care of you. Mike Mange and his team took care of everything from start to finish! They will walk you through every step, and answer any questions that you will have immediately. It was such an exiting experience to go through without the stress that I was sure was coming. Again fast and easy. Go get your Dream Home and good luck!!!
I really appreciated Veterans United's portal. The portal page was easy to navigate and inform me of what to upload or review. It really streamlined the process and was easy to track. I appreciate this because emails can become cumbersome as multiple attachments and threads are made. The portal was great. Please continue utilizing.
My Loan Specialist was very knowledgeable and professional. I truly believe that he had my best interest in mind throughout the whole process.
Very easy and able to help me out and lock me in with a great rate.
Veterans United is simply the best! Amazingly, we closed on our new home 30 days after contacting Veterans United. Although, our loan specialist and loan coordinator were two time zones away, they stayed in constant contact with us. Every email and phone call were answered the same or next day. This was by far the most stress free home loan process we have ever experienced. I highly recommend Veterans United!
Thanks so much!
As a first time home buyer this process was made very simple from Jared and his team. Everything was explained very well and my wife and I loved the easy process for document signing. I would recommend Jared and his team to any veteran looking to start the process.
