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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,955 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,955 unfiltered reviews

Starting on Page 6911 of 15,432. Return to Page 1

5 out of 5 Stars

Veterans United made the home buying process as painless as possible. They explained what was needed and ensured the process continued to make progress ultimately closing on time and for exactly the amount they said it would cost. Thank you!

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

1 out of 5 Stars

Be sure to be specific on your information and cover everything. Mention your previously owned properties with addresses, your current living situation and any tax you owe or are exempt. If all these are laid out at the beginning of the process there should be no last minute loops to jump thru at the end.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Miguel Rosinski

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars

We had a somewhat tricky situation with my husband still being active duty but medically retiring next month. We originally tried to go with another lender, but they couldn't figure out how to make it work with our situation. Veterans United immediately assured us it could be done and worked really hard to make it happen for us. I couldn't be happier with my experience with VU.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

1.5 out of 5 Stars

In a hot market, VA loans come with many stipulations that sellers hate. If you can't seem to win offers, consider a local lender and a local real estate agent with a conventional loan if you can afford it.

Response from Veterans United

Hi Christopher, we absolutely recommend shopping for the product that best fits the needs of each individual situation. For the vast majority of military borrowers, VA loans are the most powerful and cost-effective mortgage program on the market. These government-backed loans come with significant financial benefits that help veterans purchase with no money down and no out-of-pocket spending up front, that being said, we HIGHLY recommend comparing VA loans to their counterparts as educating yourself on all loan products is important for prospective borrowers. For example a Conventional loan may be best for borrowers with sterling credit and enough cash on hand for a sizable down payment. A FHA loan may fit best for low- and middle-income borrowers who don’t qualify for no-down payment programs. Whereas a USDA loan would benefit those buyers who live in rural areas. Our hope is that your home serves you well and we invite you to connect with us for any needs in the future.

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The best experience in home buying is with Veterans United! I cannot say enough good things about the process and how smoothly everything went. They are true professionals in every sense of the word and they will find you the best deal for you! I will miss working with them!!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

0.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

3 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars

Highly recommend if you are a first time home buyer. Veterans United made the process of home buying easy for our family.

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

3 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

My team was excellent and took care me and explained everything in detail make process really easy

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Thank you Ashley, Jon, Randi, and all of Veterans United for such a wonderful experience. Becoming home owners can be real stressful, but with a team as great as this one, we were able to purchase our home with much less stress than expected.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Keep up the good work in support of us Veterans!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

WE HAD A GREAT EXPERIENCE WITH VETERANS UNITED. THEY ARE TRUE YO THEIR WORDS IT IS A JOURNEY BUT AT THE END IT TURNS OUT TO BE A GREAT JOURNEY. THEY KEEP YOU INFORM HOW THINGS ARE GOING, GREAT JOB TO EVERYONE THAT WAS ON THE JOURNEY WITH US .THANK YOU SO VERY VERY MUCH COULD NOT HAVE DID IT WITHOUT ALL OF YOUR HELP.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

After 20 years with the military, I had no time to buy a home. It was always renting. I wanted to buy a home for my family. I had the least involvement with the process. All I had to do was submit all the documents needed. The loan team and the realtor did a lot of the leg work. All I did was choose the home. The key to a successful transition is have access to your iCloud or documents online. Install PDF reader and Docu-sign app. Be straight with all personnel and keep a calendar handy. Most important thing... fix your credit by checking your report before applying.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

This is my second time using Veterans United Home Loans. I had an excellent experience with them when I bought our first house. Everything was very easy as far as the paperwork process. Having everything digital and on their secure website made the process go that much faster and smoother! They have a great team set up to answer any question you need and they reply to emails or text right away! You almost feel like they are your pit crew ready to keep you on the track! Best experience I have ever had with any company! They also have very considerate house warming gifts! The home welcome Mat that we received with our new address made the experience and our home that much more special! Thanks again for all you guys do!

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
headshot image of Jon Williams

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

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