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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,200 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,200 unfiltered reviews

Starting on Page 711 of 14,907. Return to Page 1

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Lance Hopper and Brittany Baker are true professionals, they go the extra mile to make the veterans experience a very happy one. Lance Hopper and I had been through it all getting me the home I wanted. Lance is s great family man and has his Veteran as his number one priority as he does his own family. Thank you so very much for helping me through everything, God bless ya’s.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Getting a home loan through this company was incredibly EASY. The entire process was handled online, with documents uploaded securely through a user-friendly portal and signed electronically. They even have a phone app that makes everything accessible on the go.I appreciated the minimal phone calls—updates came through text and email, keeping things smooth and low-stress. They provided clear guides at every step, so I always knew what to expect. Best of all, the interface worked seamlessly with our realtor, making coordination effortless.This is exactly how home loans should work in 2025—efficient, transparent, and modern.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Just a great experience from the beginning to the end. Billy and staff were awesome!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Jon, Kyle, you guys really have been exceptional. I was not expecting the level of help and service you and, what, three agents, two loan officers, across two states provided. Honestly, we're stunned. In 2025, you guys took care of us like it's the 70s. (And I would know.)Everyone has been so sweet. So respectful. So exemplary in your tangible efforts to help us both find and secure a home.God bless all of you. Each one. You, Andy Hart, Geoffrey, Vanessa Marvin our INCREDIBLE agent, Bailey, and Kyle. What a God-send.And oh by the way, the notary that was sent to our home to close, at the closing, said he was shocked that at our rate. He said he had not seen the rate that you gave me in 5 years. You guys really went above and beyond. I don't know if you guys are vets yourselves, but you sure act like it.I honestly can't wait to tell every vet I know about you guys.Thank you,James and Charlotte

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Dorian Henderson and his team are outstanding.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Walked me through the details.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Greg and Cara were very helpful in the home buying process!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Professional yet personal enough to feel friendly and familiar.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

My team was exceptional. This is the second time I've worked with VU and I will be back.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

every step of the way was made easy by all involved.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Everyone was great and helped me out every step of the way. Highly recommend!!

headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars

Everyone on the team was very professional. They are dedicated to the accomplishment of tasks.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars

The staff at Veterans United completely open and honest about everything. Thanks Eriinn!

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

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Experience first-hand why 355,308 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

The entire team was great. They helped walk me through every step and were very responsive whenever I had any questions. Joe was amazing to work with.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Excellent customer service. Great communication. Top notch. They get the job done right. Appreciate

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

This experience even with the hiccups was by far outstanding! I appreciate all this team did!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

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