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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,238 reviews
911 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,238 unfiltered reviews

Starting on Page 7232 of 15,275. Return to Page 1

5 out of 5 Stars

Absolutely loved working with my team. They took excellent care of me and were extremely accommodating to my needs while overseas. 10s accords the board!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Take the step forward and reach out to Veterans United. They will do everything possible to get you into your first home or to refinance to a lower rate for your existing home. You will not find a more caring, helpful group of people.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

If you are looking for a professional and friendly team to help you on the road to buying a home please consider contacting Johnny Mitchell and his team at Veterans United Home Loans. My experience was actually wonderful and I am absolutely confident that I made the right choice. You can feel confident that choosing Veterans United Home Loans is the right choice for your home buying experience also. I love my new home and I'm very thankful to Johnny Mitchell and Veterans United Home Loans for their experience and knowledge. My future is brighter thanks to them.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

2.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

VU has treated us with nothing but respect and kindness!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

The whole team did basically everything for me. All I did was give them the proper paperwork and credentials. They were nothing but amazing throughout the whole process. Quick and easy to work with as well as amazing communication.

headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars

I used Veterans United to buy my first home. Years later when I needed to refinance my home to get some repairs done I was able to work with John Stockstill again. John and his team walked us through the process and made it a pleasant experience. It says a lot about a company when they keep such great employees for such a long period of time.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

Had a great experience with Veterans United and highly recommend them. Miguel Rosinski and his team were true professionals and made this a stress free experience, always responded promptly to answer questions.

headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

My entire team was exceptional. From the credit specialist, Julie, to the real estate agent (Shelby Parler) and loan team (Michaela, concierge, Ashley, loan coordinator and Steph, our loan officer). Great experience overall.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars
headshot image of Kyle Rutkoski

Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

I couldn't be any happier with VU and Robert, my Loan Specialist, is "Numero Uno".....

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars

Overall having this many hands on a process and it going so well, super impressed and New Yorkers aren't impressed easily. Truly excellent job.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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5 out of 5 Stars

I would definitely recommend Veterans United home Loans. They kept me inform and was also reachable if I had any questions. I will definitely like to give a shout out to my loan specialist Chance Mullins he was professional, informative, and accessible (If I had any questions he responded quickly)!!!!????

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

1.5 out of 5 Stars

Overall I feel like my loan team had no sense of urgency with my loan and was very unresponsive when I tried to contact them.101 days after initiating the process my loan has finally closed.

Response from Veterans United

Hi Shelby, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication throughout your process and it sounds like that is not what you believe to be your experience. We invite you to connect with our client advocate team and become a part of our effort to continuously improve the client experience at Veterans United.

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