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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,519

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Jessip

NMLS# 182259

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

CANT GIVE ANYTHING MORE THAN A 10 SO I WILL GIVE 10++++ 10++++

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend
Photo submission from Brittany S.

We absolutely loved working with Veterans United on getting our home loan! The Loan team were amazing and helped us every step of the way to help our dreams of becoming first time homeowners come true! We are definitely blessed to have our loan team there with us every step of the way!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

This was my third time purchasing a home but my first with Veterans United. This was by far the best experience I’ve ever had. The process was smooth my team communicated with me throughout the way and gave me a since of ease. If you’re thinking about using them PLEASE DO you won’t regret it.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

My initial experience with Veterans United Hime loans goes back to 2016, Chris Birk and from that period until now working with Blake Thompson reminded me about the reason I kept Veterans United among my list of important contacts. I loved and appreciated the dashboard, frequent communications, checklists, and educational videos. The unexpected tokens I received ( flag, monogrammed blanket, and more) warmed my heart and kept me motivated. I felt special and respected as a veteran and customer—Blake Thompson’s was superb and I applaud the team’s expertise, thoroughness, expediency, post closing availability, and desire to make home buying an easier than expected experience, Overall: Superb and bench-marking! Thank you!!!!

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

When I decided to purchase a home, I initially contacted Navy Federal Credit Union. No knock on them, but I didn’t feel comfortable. It felt very commercial. When I contacted Veterans United it was a totally different feeling. It felt like home. It felt right. I am so glad that I chose Veterans United for my home purchase. Everything at VU is set up to help the veteran. You guys make it seamless. I truly enjoyed this experience, and I plan to do it again.
I want to say thanks to my team, Suzie, Beth, and Briana and to everyone at Veterans United that make it happen every day for our military community
Mia Waters, SFC RET

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Veterans United was great to work with! We had a whole team a people helping to make sure we felt comfortable throughout the home buying process!

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer M.

The entire Veterans United team kept everything organized and on track so we could finally have a beautiful home of our own. We never thought it would happen -- certainly not as quickly and painlessly as the experience was. We will be eternally grateful. Thank you so much!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

This was the best EXPERIENCE ever!!! I can’t wait to buy my next house because I’m coming back and I’m going to tell all my battle buddies about how great veteransunited really is!!!

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Great team through and through. I didn’t go into the process with high hopes and they were able to put me in the house I wanted. They may have even gone a little above and behind to get my numbers right. Excited to have my first house and I’m glad what started as a probably not, turned into an OMG I have my own house now. Love it! Thank you everyone.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

VU was there from start to finish, no matter how many questions I had, no matter how many times I've bug my team for an update, or some clarifications. Everyone was so kind and patient (even if that weren't actually the case they pulled it off expertly lol) I felt welcome the whole time and would 100 percent recommend VU for any future home buyers. Thank you all for everything!

Loan Officer: Rachel Bruce

NMLS# 951471

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

My home buying experience moved along a good bit faster than myself or the seller thought it would. These people have a whole team of very knowledgeable people and they know what to do and how to get it done!

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
Photo submission from Patricia M.

It was a breeze to go through my whole home Loan process. My loan officer was amazing ! The broker I was suggested was amazing too! After the process I was surprised to see so many gifts from my team!

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
Would Recommend

Still waiting for car loans to be paid off as well as credit cards. I thought when my cash out money hit my account the payoffs would hit the others but here I am three days after the transfer to my bank acount and the car payment is comming out of my account.Other than that they were very good and helpful.

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

From start to finish, the service was impressive. We are so thankful for all of your help! I will highly recommend you to future Veteran Home Buyers!

Loan Officer: Jimmy Stranz

NMLS# 1031713

More Reviews

See all 347,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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