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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,111

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,111 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Working with Veterans United and the team was a great experience, they really enjoyed helping people. I would definitely recommend them.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
Photo submission from Hatler B.
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend

I am truly amazed at how easy and simple the entire process was, smooth transactions and going above and beyond to always exceed my expectations. I would have never guessed things to work out like they did, and it’s a great feeling to have people who genuinely care and are there through the process. Almost as if, they were family. Thank you all!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Worked with a very professional team. The entire process was smooth as silk. This was not the first home that I had purchased but, it was definitely the easiest. The process from start to finish was just under a month.
Bravo Zulu to the entire Veterans United team.Thank you!
David Nash

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

We had one difficult conversation with the rep who helps with security. He was clearly pushing ADT, rather than representing VU and answering questions about all of the options. After several attempts to interrupt his pitch with my own questions about the other options, he kept on talking over my questions. It was frustrating and I finally just hung up. Chace and the rep's supervisor are aware and apologized. They have taken steps to provide him with training/counseling.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

My experience with Veteran's United was exceptional! Working with Dylan & Stephanie was a game changer for me. I was dealing with Lennar as my lender & didn't feel like they were looking out for me. They weren't willing to work with me at all so I reached out to VU. They absolutely blew me away! I loved how they always kept me in the loop & went above & beyond to make sure I closed ASAP. They both worked so hard to meet all my needs. They were extremely patient with me. I can't thank them enough for everything they did for me. I finally purchased my second home. I'm extremely grateful for them & for VU. They made this dream come true!!

headshot image of Dylan Kelly

Loan Officer: Dylan Kelly

NMLS# 2029693

4 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

1.5 out of 5 Stars

Response from Veterans United

Thank you for completing our survey Matthew. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

5 out of 5 Stars
Would Recommend
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Buying a home always seems like it would be a complicated and stressful process.Veterans United made everything simple and streamlined. They were fast, efficient, and personable.Even with my tight deadline, they were still able to start and finish the process faster than I'd ever imagined.As cliche as it sounds, Veterans United truly made buying a home super simple.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Thank you to whole team. Everyone helped me and I appreciate it.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Veterans United helped me switch from a conventional loan to a cash out refinance at a lower rate than I was paying. The best experience I’ve had obtaining a mortgage. I would recommend it to all veterans.Thank you!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Our service was excellent and would recommend you to others

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

I truly enjoyed working with the Veterans United team. I am forever grateful to the team for helping me achieve a life long dream of owning a home. I want to take this time to personally thank Greg Heins, Caitlin and Miriam for all of their efforts for making my dream a reality.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
Photo submission from Cliffton L.

Fantastic group! Thank you so much for all your help getting us into our forever home! Fahad & his whole team were amazing at doing everything so quickly!!! You guys are the best!!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

The whole team was fantastic and made the process smooth and easy for us Jill Birch was fantastic and we could not have asked for a better team to help us with our home buying process

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

More Reviews

See all 382,111 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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