When we faced the risk of losing the house purchase, Veterans United intervened in a chaotic situation and alleviated the entire process on short notice.
Was a very smooth process and the app and website made turning in documents so easy
Charles and the team were great. Attentive and asked all my questions when I had them.
They were straight-forward, timely, and efficient.
Amazing experience!!!
good service all through the prosses i will use them when i buy my next home
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Amazing assistance made this easy in a world of chaos!!!! I’ll always use Greg, but personally hope this my last buy!!!
I love veterans united and will recommend them to any military affiliated person who is looking to buy a home!
The Veterans united team are very exceptional team. They are ready and eager to work with new customers and existing ones. They made the home buying process a very smooth and pleasant experience. Thank you Veterans United. You guys rock!!
Matthew and Rachael were on top of everything throughout the entire process. My buyers felt that all their needs were met and questions were answered. I would recommend VA buyers to Matthew again!
1. Many of the houses, which I preferred, were unavailable due to Veterans United’s stringent inspection policies. This resulted in me having to settle for a property that didn’t have the appeal that I was interested in.2. My closing cost figures were “all-over-the-place”, resulting in a huge depletion of my cash, credit and savings.3. The website listed the property monthly payments at a little over $640, which turned out to be close to $900It will be a miracle if I can afford to be in the house for 3-months!
Response from Veterans United
Hi Mitchell,
I’m really sorry to hear how overwhelming and disappointing this process felt for you. Buying a home is already a major decision, and when the numbers shift or the homes you’re excited about don’t work out, it can feel like the rug’s been pulled out from under you.
It sounds like a mix of factors left you feeling blindsided—from homes not passing the VA-required standards to closing cost swings and that unexpected jump in your monthly payment. I can absolutely understand how that would shake your confidence, especially when you’re just starting out in a new home and trying to budget for what’s ahead.
I’d really appreciate my team have the chance to look into your file and better understand how everything unfolded. If you’re willing, I’d love to talk one-on-one. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
The entire team at veterans united and the realtor were so amazing, quick, and made the whole process as smooth as humanly possible!
I would recommend this company to every veteran I come across. This was a great experience with very few hiccups and the communication was fantastic.
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Experience first-hand why 354,694 homeowners give us a perfect score!
This whole experience has been amazing and my team was the best. Made me excited for the next time I need to purchase a new house!
Zach was there for us every step of the way, he answered all of our questions, no matter how many we had and took the time to really explain everything and make sure we understood how everything worked. He was extremely patient, kind and caring and he treated us like family. He even sent us a little housewarming gift for our newborn baby.
