The experience my wife and I had with Veterans United was not very pleasant. If you like to be ignored, misunderstood or have your integrity questioned, you will have a great experience. I hope in future sensitivity training is administered to the team that somewhat assisted us and they will do better by the next family they serve.
Response from Veterans United
Trenton, Thank you for this feedback .We understand how the home buying process can get stressful, While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future.We strive to set the proper expectations and proper communication with your loan specialist. Thank you again for your service.
This was my second property ,mortgage VA loan from VU. I experienced the smoothest, friendliest, most honest, and most efficient service of any loans ever in my life at Veterans United. I have done about 15 property residential loans, so I know what great service is.
Veterans United is the best in the business.
They surpassed my expectations in every way and made my dream come true.
Especially my loan officer Travis Ward - that man is a superhero!
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The entire team of people that guided me trough the home buying process.
I would like to Thank you all.Darren Muncy
Thank you Veterans United for being our partners in this process!
Veterans United was fantastic! This was our first purchase using a VA loan and our loan team was great! They were supportive, knowledgeable and always available. This was a great experience and we're excited to use them again in the future!
Take the time and talk with Veterans United, you will be so happy you did.
Veterans United Home Loans is a great company to work with. We have worked with the same loan specialist many times over the past 15 years and couldn’t be happier with the process each and every time!
Very professional and efficient. Team leader was great along with other team members. It was clear that they have the veteran's interest in mind and want to help structure the proper loan.
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Experience first-hand why 368,537 homeowners give us a perfect score!
My entire team was extremely knowledgeable, helpful and seemed to genuinely care about my home buying needs! I couldn't of asked for better experience.
Great experience!
