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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,663

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

This is the 4th time I e worked with Taylor, she has always gone beyond my expectations, professional, positive, quick to respond to my questions. Thank you Taylor, and your team for everything.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I liked all the information provided. Obtaining shipping companies, setting up utilities was very helpful. Hayden and Kate were great. They made the home buying easy.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

The whole experience was hands off for me, and the effort was minimal. My busy schedule loved this. The whole experience was great, and I will definitely tell my vet buddies about VU. And the gifts were a nice surprise too.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. They do business the right way and treat their customers like family.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

2 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Thank you veterans United for making my homebuying experience one that I never dreamed would be so easy. I always thought that it might take a lot of energy on my part and a lot of my time. I appreciate the staff and all that you did to help us in our home buying experience.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Shopping for a VA mortgage can be stressful, until you work with Veterans United Loan Officer and team. They were very knowledgeable and helpful keeping the details on track.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I am well pleased with veterans United. The whole team from Nick to Joe to Justine to whoever I might’ve left out was awesome. They don’t play around and they are very straightforward and truthful. They’re not gonna miss lead you. If they can help you they going to if they can’t they’re just gonna let you know.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Best house buying experience we had, never an issue and the team we had all the answers if we needed assistance.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Overall a great experience and most importantly closed in 30 days and it went smooth.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

From my wife (and I agree with every word!). We hoped you’d send a survey se we could rate all TENS!! Ross said, “I wish we could rate ELEVENS or even TWENTIES!!” Jerry, we just cannot express to you how extremely happy we are to have found YOU!!! Ross asked me how we found you and I just said it was s miracle, purely and simply a miracle. We felt complete confidence in your service and constant help. You were completely responsive to every call, text, and email. We have bemoaned the lack of service we receive in other areas of our life—We were so happy to have you to guide us through every single step, no matter the detail, you were more than willing to help us navigate the process.Can you possibly forward this email to your managers? It would mean the world to us if we could brag on you and let your company know what a jewel you have been to us!!Thank you for everything!! Here’s the chant and song my wife did after the notary left: “WE GOT A VA LOAN!!! WE DON’T HAVE ADJUSTABLE RATE!! WE HAVE A FIXED RATE!!!” We are so happy!! Thank you!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

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5 out of 5 Stars
Would Recommend

Excellent company. My second straight mortgage with VU. Very attentive to my requirements. Despite many issues with the VA appraiser, who I highly recommend be reported as incompetent, VU stayed on top of process to meet closing date

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

When you say team you really know all the players. There are those specific ones you speak to or text or even email that are always there working hard to make sure this experience is not overwhelming but smooth. Those individuals did that exactly. But those individuals that work behind the scenes you don't meet or talk to that worked just as hard for you with and beside you those are the ones I want to say Thank you too.
This experience can be overwhelming at times but with a team as you all you made so easy. I appreciate you and Thank you!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 383,663 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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