Everyone was helpful and did their best to answer our questions and discuss our concerns. Ms Amory'e Curtis deserves special mention. The information and assistance she provided was extremely valuable. She saved us a great deal of time, energy, and made the process less frustrating. It was always a pleasure speaking with her. We are now working with a moving company she sourced and hope to be in our new home soon.
This was my first use of my VA benefits - hands down it was the best home buying experience that my wife and I have had in our 26 years of marriage.
No communication, I bought a home for 277k how about a little information on how much fees are going to be not say ok and how much do you want a loan for? I don’t know? Well just pick a number and you’ll come out of pocket at the signing date because I see you have money in your account! How about asking how we want to pay closing! Instead it’s also a surprise and I’ll pay out of pocket at closing. And sending the SAME information over and over and over is ridiculous
Response from Veterans United
Benjamin, We would like to thank you for your honest survey. It is important for us to understand your point of view and promote mutual understanding. Thank you for providing direct feedback to us with the events leading up to your closing. We strive to have the best experience every time for our clients and want to ensure you that we will use your survey to better our team for future clients. Thank you and thank you for your service.
Overall good experience with VU.
While the process is slightly more difficult for Small Business owners it is worth working through it with Veterans United!
The only person who we dealt with that gave us grief was the appraiser, she was very unprofessional and didn't want to work very well to make our closing easy. Not a good mark for her a zero
thank you, thank you, thank you! amazing experience!
