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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I will ensure all of my veteran friends how well this process has been to be a first time home buyer and really feel like you have people working in your corner.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

The whole process was pretty simple. Staff works hard to look out for the Vets best interests. Definitely recommend to fellow vets and service members.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Veterans United made our Dreams come true!! Thanks for making first time home buying a breeze!

headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

4 out of 5 Stars
Would Recommend
headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

This was my first time using my VA Home Loan benefit. Veterans United made the entire process, from start to finish, so easy. They set me up with what I feel is the BEST real estate agent, Judy. I could not have asked for a better team. And thanks to this team, we now have our dream house!! Thank you so much for everything!!!

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

3.5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

I cannot begin to express our gratitude to the team of professionals at Veterans United Home Loans. We were extremely nervous about purchasing our first home. But the team made our experience a good one. They have earned my highest possible reccommendation. The best in the business!

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

4.5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

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5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Veterans United has fair rates and an easy to use platform for tracking your loan and submitting required documents. My lending team was efficient and extremely communicative. Their process is simple enough to take the nerves out of 1st time homebuying. Highly recommend!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Veterans United was on top of it since day one! Phill and his team were phenomenal! He was the second rep to call me in just two days. I procrastinated but they still managed to close a week early! My longtime banking partner was much less attentive. It was a joyful experience. Thank you VU!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

0.5 out of 5 Stars

Veterans United is by far the most picky and complicated loan service, and it was known by everyone except for us first time buyers. Their underwriters and loan officers were extremely picky, very unorganized, incredibly inefficient, and often rude. The total origination fees were insanely high, and our closing costs were through the roof (over twice as much as estimated by our loan officer). Veterans United needs a complete and total list of EVERYTHING needed up front so their clients are fully informed and fully prepared well before closing. They also need to reflect such competence through their loan officers.We are so incredibly unsatisfied with our experience with Veterans United and will advise anyone and everyone to stay as far away from them as possible.

Response from Veterans United

Ethan, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. It is always our goal to strive for improvements and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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