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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,467

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Mike Smith was excellent at addressing any of my concerns!! I hope to use him again with future transactions!! The whole team from start to finish maid you feel as though you were family!! I highly recommend this group for your loan servicing needs!! Thanks again Mike Smith and his team!!! Russell Fratti

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

We are extremely grateful for his support! He made our experience extremely pleasant.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Had an amazing experience and the team made it as painless as possible and always made sure I was well informed each step of the way

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

If you need a home and value your time, this is the team you are looking for.Amazing experience from start to finish. This team flawlessly got my family the home we need. We couldn't be more grateful for the service they provide. Thank you Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

The Veterans United team we had to help us buy our first home were everything we didn’t know we needed. They made a daunting process less scary, and by the time we had keys in hand, they felt like our friends, not just people doing their jobs. There aren’t enough words to fully express how grateful we are for their help. They truly made buying a house easy and stress free, always at the ready to answer any question we could possibly have. I cannot imagine ever buying a house without a Veterans United team in my corner now.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

The whole process was easy and stress free great team

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Except for one issue on the VAs part, this loan went just as smoothly as the last one.Everyone I spoke to a VU was professional, friendly and very helpful.I would absolutely recommend them to someone looking for a VA loan.Thank you all

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Delay after delay after delay. That’s how it felt after my offer was accepted on the property I fell in love with almost as soon as I saw it. Planning to move across the country from North Carolina to Oregon left me stressed and uncertain about the future, as the dream home I wanted so badly started to feel like a pipe dream.Each time the closing date was pushed back, VU and my real estate agent let me know right away. Perhaps even more importantly, they managed to keep my expectations in check. It’s easy to fall into the trap of thinking everything will definitely go according to plan the next time, but VU and Ashley (my real estate agent) did a fantastic job of keeping me grounded. They reminded me that, with so many variables still up in the air, there’s no guarantee things will unfold as expected.The treatment I received didn’t feel like a typical transaction. To me, it felt like I was dealing with longtime friends I could turn to for advice. After many struggles, 3,000 miles in an oil-guzzling Subaru, four very well-behaved puppies, and some close calls on winding mountain passes, we finally made it to our new home—and I couldn’t be happier.If nothing else, I want to thank the team at VU and my real estate agent for helping me get into the home of my dreams.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United is definitely a great company to help the men and women who took the oath to protect this country. As a vet myself and recently a Veterans United customer I salute you.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Kevin and Mason were so easy to work with. They made sure to answer all of my questions and keep me informed at all times.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

My experience with VU was amazing! The process was quick and I had the whole team with me every step of the way. On my closing date there was a personalized package to me from the team that was very thoughtful and way above and beyond. I will 10/10 recommend them to my friends and family.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

4 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Great experience all around. Thank you to Alice and team!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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5 out of 5 Stars
Would Recommend

We could not have asked for a better loan team! Matt was super informative and helpful every step of the way! Questions were answered in record-breaking time-Matt and Jonathan were just a phone call or text away through the whole process. We are very thankful and appreciative of the excellent service that we were provided! You are all the absolute BEST to work with!! I really cannot say enough wonderful things about our team!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

My loan team was awesome. Any questions I had the team answered them the same day. This awesome team made my refinance process a breeze. Thank you from the bottom of my heart. Debra Jones

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

More Reviews

See all 434,467 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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