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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,823

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
1

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Showing all 424,823 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jeff and his staff was sincerely wonderful
He and I have been working to geather for over a year and a half, while was challenging at times but I'm great full that we stayed the course marathon crowns are given to the one who endures to the end and my wife and I will enjoy this victory for many years to come.
May God bless you all that took part in our Red Sea experience!
Thanks Again!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This was a smooth and stress free experience!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend

Exceptional network of talented professionals. But to prevent frustration with dealing with the bank itself, make sure you have all your documents in line way ahead of time and a firm understanding that what matters is your provable year to date earnings and not your pay rate or anything else.

headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

Veterans United was definitely the right call to make. They got my purchase going immediately and the closing was done very smoothly. Appreciate their experience and their assistance.

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Heads and shoulders above any mortgage experience

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Overall transaction went very fast. The service is awesome they take care of their client. I did not feel any stress at all they require less documents not like other lenders they ask for all kinds of documents.Johnny is a very customer oriented. He takes care of you and always prompt for your question. If you call him and doesn't answer it means he is busy but he'll return your call ASAP.
Highly recommended and absolutely will deal business with them again

headshot image of Johnny Hempstead

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Christina Douglas is a rockstar highly professional and efficient I have used Veterans United for 5 different loans now and will continue to do so in the future. I live almost 100 miles away and they handle everything with ease.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Very easy to work with! Made purchasing my first home a breeze!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Very flexible and adaptable company that out preformed a mush larger mortgage company.

headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Overall experience was amazing. Great service for veterans amidst all the modern day problems with veteran services in other areas.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Steve and Shan are just awesome in how they handle and care about the Veterans they take care of. Thank you for the Great service for the second home mortgage loan with Veterans United.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Everyone I worked with at Veterans United was amazing. They would always reply quickly and all of them were very kind, and SUPER helpful.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3.5 out of 5 Stars

slow,miss communacation,right hand didnt know what the left hand was doing

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

3 out of 5 Stars
Would Recommend

The beginning process with Veterans United was quick and easy. Once it went to the transaction coordinator and then underwriting, it became a tedious hassle with communication being, most times, unsatisfactory.

Response from Veterans United

Scott, communication is the foundation of the service we provide, and we're very sorry if we didn't meet your expectations. We continue to review and revise our training materials based on feedback like this. We appreciate your help making the home buying journey better for Veterans.

3.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

3.5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

I loved working with Robert and his team throughout the process. He made it very easy for us to purchase our home and I would absolutely use the service again!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Jess Vomund and Heather Risenhoover are absolutely incredible! They were there every step of the way and gave me such peace of mind! It was the best home buying experience I have ever had and was so pleased and grateful to work with these top caliber professionals!!!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

More Reviews

See all 424,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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