We had great experience with veterans United. It was the best choice to get our mortgage with them. If we going to buy another house in future we will definitely go with veterans United again.
To my brothers and sisters in arms I highly recommend this company as they will go out of their way to make sure that your needs are taken care of. As of home buyer for the first time I had lots of questions and concerns, they went above and beyond to make sure everything was taken care of and that I purchased a home that I truly wanted.
It has been amazing working with my realtor Amalia Nungaray along with Erin Craig and her team from Veterans United! Together they help get me an amazing home! The entire experience from start to finish has been truly amazing as everything seemed to happen on schedule without any issues at all! I feel like I just hit the lottery as a first time home buyer! This all still seems to good to be true!!
Amanda Butler is the reason I continued to press forward with this company
I used vets united when we bought our first home and had Andrea Rice help us with that house and she was great enough for me to remember her name several years later. I have no doubt that I will remember Alex's name for years to come too. Vets united has made the process so simple for my family yet again. The website and "to-do" list is so helpful.
Only issue was the loan estimate of closing costs was about $2300 off from the final closing costs. It was an extra expense I hadn’t planned for.
We will never use Molly again. It was by far the worse service and lack of care I had ever seen towards a service member. Everyone who had to work with her advised they would never work with her again. There was lack of details, lack of basic care or any sense of urgency at all. Never again!
Response from Veterans United
George, we thank you for your honest feedback on your loan experience. We take these surveys very seriously and would like to learn more about how you came to feel this way. There are so many factors that can play into loan delays and communication. Our client advocate team is available to discuss further and to learn. Thank you again for your service to our country.