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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,591

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 427,591 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
Would Recommend

This went from a purchase of a family house that's been in the family since 1947 to a Home Equity after my father passed very suddenly. Chris and team did a fantastic job helping me and being patient dealing with multiple states as we switched things around. I highly recommend Chris and team to anyone that will listen.

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

1.5 out of 5 Stars

If you want to close on a home stress-free, this is not the company to go through. We were jumping through hoops the entire way. Promised to close earlier than original date and thay didn't happen. Issues with paperwork and communication the whole way through. Look for a different va lender this group is not worth the hassle.

Response from Veterans United

Hi Jacqueline,

I’m really sorry to hear that your homebuying experience with us was full of frustration. We know how stressful the process can be, and it sounds like we added more hoops to jump through than anyone should have to deal with. I understand how disappointing it must have been, especially with the delays and communication issues you mentioned.

My team would love to look into what went wrong here and see if there are ways we can learn from your experience. If you’re willing to share more details, feel free to reach out to our Client Advocate team at 1-800-212-5200 or by email at ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, but you can contact us whenever it works for you.

5 out of 5 Stars
Would Recommend

So glad I have the support of Veterans United!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Create a folder for areas with everything that is required such as inspections, even if you don’t have to do them, it’s better to have them on a list then to get half way through the process and get blindsided by them , other then that I had a great experience, they worked there butts off to get this loan closed early which I am forever greatful for

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Had numerous contacts with Bettina Kidd and she was also extremely helpful with making sure I completed all the paperwork properly.
Everybody I delt with was extremely helpful and friendly.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

More Reviews

See all 427,591 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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