I don’t see myself ever going through another team or business. Their performance was outstanding from beginning to end. I’ll be sticking with Zach and Tommy’s Veterans United team from here on out.
As a first time home buyer, I knew nothing and they knew everything. I now have an awesome house in an awesome neighborhood!
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Buying a home with Veteran United is your friend when it come to Veterans. They made it so simple. As I said before I went into thinking (let me get ready for these people getting all in my business) wellll let me tell you guys, all they wanted was the information they needed to get me in my choice of home. United also helps you to understand the mortgage process so you wont be over your head in monthly payment. It was not about a sale to them (I felt) it was about making sure I make the best decision for me and my finances. THANK YOU VETERAN UNITED.........
Everyone at Veterans United are very professional and friendly. They made my purchase and refinance of a home very pleasant and efficient! I thank all of you!
These guys go beyond what’s needed to make your home buying experience great despite the odds.
This was our second experience using our VA loans, and Tim and Veterans United made the process seamless. Tim was the most professional and friendly loan officer we have ever worked with. We can not thank you enough for everything!
Veterans United took great care of me and made the process stress free. Outstanding communication.
The communication is horrible, my team did everything last minute.When I clicked ready to pay for the appraisal on a Monday, they still didn’t call me, I waited until Friday, I was like are you guys ever going to call to get this appraisal going!!I understand there can be miscommunication, but if you have been doing this for 9 years don’t assume someone who is a first time home buyer going to understand all the documents. That is like going to a doctor office and trying to understand your diagnosis without the doctor explaining it!The funny part is on the closing day, I didn’t know where to go and what time, it said on the portal that my loan coordinator will tell me, well that didn’t happen, I had to figure it out myself!!Beside my team
Who was Ryan Stall and Sarah JohnsonI would recommend veterans United if they didn’t get these two incompetent people!
Response from Veterans United
Mark, thank you for taking the time out of your day to share this information. A member of our Client Advocate team is available to you to continue improving our service. It is our goal to provide consistent and personable customer service as a direct VA lender. We would like to learn more about your experience, explore ways to improve and seek opportunities to continue serving you.
The service that Veterans United provided was professional and friendly. We always felt comfortable asking questions because they always treated us with respect. I can not even imagine that you could fine a better loan management team that would make your home buying experience better.
I definitely recommend Veteran’s United for your next mortgage! They have done an outstanding for us!
Give Donna Roof a bonus for assisting me in my home purchase..then supplement her salary with a raise!! This woman is amazing!Mr T
Veterans United Home Loans made my home buying process a breeze. I highly recommend Veterans United to all of my fellow vets! Make sure to ask for Donald Webber as your personal loan specialist - he’s the best!
