first time owner, walked though process with outstanding results. couldn't ask for better
It was outstanding. The closing went without a hitch. We thank you so much for everything you did to allow us to purchase our new home. We also would like to thank you for the gift. Everyone we dealt with was very professional and knowledgeable. We would highly recommend Veterans United to any veteran contemplating the purchase of a new home.
Always a very quick process.
They were super helpful with navigating my wife and I through the refinance process. I really had no idea what I was doing but Jenna was right there regardless how late to help me through paperwork and procedures making the process way easier.
I was walked through the whole process in a friendly, informative way. They kept me up to date on all things, and never let me slip up. It was wonderful
Best experience! Very helpful and very professional! We are glad we choose Veterans United for our first home purchase!
Veterans United provided information to me and step by step instructions and follow up. They informed me of what I would qualify for and why, and let me know of any incentives that I was eligible for.
Very professional and courteous people.enjoyed working with John Stockstill and the people there.
The submitting of documents was very easy. The website was user friendly. Our loan officer fell behind many times on what he was supposed to be doing or making sure was being done. The last 3 weeks of the process was horrible. We went to close and two companies had been booked for closing. My stress level was out the roof dealing with all the last minutes details that were not handled appropriately or in a timely manner. I am still waiting for the lawyers office to be paid $300 for the work they did on Christmas Eve and the day after Christmas when they were closed and then they Found out another agency was doing the closing. It was just a disaster.
Response from Veterans United
Hi Kenneth. It sounds like there were some issues toward the end of your home purchase, and we're very sorry for any role we played in those issues. We're grateful for your patience and happy to know you are able to enjoy your new home.
realtor, went above and beyond to help me. any questions i had got answered same day.
Our journey towards being first-time home owners couldn’t have been any better. With my spouse being deployed, the kids and I pcsing to a new place, working with Veterans United made us feel very comfortable with the process. We learned a lot and they walked us through each step with awesome professionalism and respect.
