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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,440 reviews
727 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,440 unfiltered reviews

Starting on Page 7965 of 15,415. Return to Page 1

3 out of 5 Stars

The paper work was daunting but I expect It was necessary. However we had to resubmit some of the forms—frustrating.

Response from Veterans United

Bruce, we appreciate your feedback on this matter. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing the meaning behind certain documents is part of our commitment to deliver outstanding service. Thank you again for your service.

5 out of 5 Stars

We are blessed

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

I was surprised on how easy VU made the home buying process. The team they provided me was awesome. I was able to complete everything while being 3,000 miles away.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars

This is my second home mortgage through Veterans United in the last 18 months and Kyle Gardner was quick to close the deal. Kyle Gardner is steadfast and quick to follow through with difficulties in transitioning from one home loan to another.
Leonard Heiselt

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4.5 out of 5 Stars

Very professional team, easy to work with. Quick to respond to your questions, and take care of what needs to be done.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars

He was great.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

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5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

The guys/girls at Veterans United were outstanding. Especially, Max, Karin, & Katie they were extremely helpful & understanding through 3 houses (2 fell through), they are the "best". I would recommend Veterans United to ALL veteran friends.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

3.5 out of 5 Stars

Loved the ESign software when it worked. Hated it when documents were half filled out.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Bill Musick, and his team, which includes Alycea Lawson, are OUTSTANDING allies to have when you are shopping for a home loan. They are knowledgeable, resourceful, and will do everything in their power to ensure you qualify for a home loan. All you need to do is be realistic, cooperative (stay on top of that To-Do list!!!) and occasionally be flexible - maybe the first option for your loan won't be the option that you will ultimately utilize, but if you are determined, I promise that you will end up with a loan for your new home.Prior to my son referring me to Veterans United Home Loans, (and Bill Musick in particular), I had been turned down flat for a home loan from a major U.S. financial institution - based solely upon my debt to income ratio. My ratio was not too far off the "acceptable" parameters, but this institution sent me packing without even offering to explore alternative options.Enter Bill Musick. He WORKED with me! He explored all possible funding options for me, ultimately deciding that a conventional loan would not only suit my financial profile, but my lifestyle. (I was headed into both retirement and a home in another state, so a VA loan was not an option.)The underwriters are the people who make the final decisions. They are not affiliated with Veterans United, or any lender, for that matter. They make financial decisions based upon their perception of the risks involved in lending to a particular party.Two weeks from the scheduled closing date on my new home, the underwriters determined that I was too big of a risk.Bill called to inform me...but then he stayed on the phone with me, and brainstormed a solution that would (hopefully/likely) keep my loan prospects alive.Bill Musick knew that I was absolutely determined to buy this particular house, because I had mentioned that fact to him, maybe eleventy billion times or so. Bill was relentless in finding a solution. His solution required me to put more skin in the game, and I was totally on board, because of my aforementioned determination to qualify for this house.Bill Musick's relentless creativity, coupled with my determination, are why I am writing this review in my new home, in the city and state of my dreams. My laptop is on my marble kitchen countertop, and my tush is on one of my brand new orange bar stools from Amazon.And Alycea...Every now and then, I gave Bill a break, and turned to her for assistance. She was always efficient, capable, and personable. I owe her a lot of thanks, because she helped out with some of my panic calls when the process got to be confusing for me. I know there are many other people on Bill's team, and that they all work tirelessly towards a common goal....ensuring that veterans are given access to solutions for home loans, not denials.Veterans United is such a uniquely dedicated organization that I truly feel sorry for people who did not serve, because they have no access to this talented and dedicated team.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

3.5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

I've enjoyed my process. And I couldn't have asked for a better group to work with. From start to finish everybody involved was knowledgeable, hard working and made sure I didn't have any issues.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

I would highly recommend Veterans United Home Loans to Any Veterans, they made the whole Home buying process easy.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4 out of 5 Stars

Good experience overall.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars

Thank you to Mr. Tim and Dawn Peebles for being amazing people and find our forever home!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars

As a first time home buyer, I will recommend VeteransUnited.com for all your home shopping needs. Especially for first time home buyer.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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