Chris and Susan were excellent throught all the process. All aspects were explained in detail and I had a clear understanding from beggining to end. Really great team.
This is my second loan with them in as many years. Awesome service from Heather and her team. 2 thumbs up
My original loan I was conned out of 6000 dollars which nobody could really tell me what it really went to just I couldn’t get the house unless paid.It surely didn’t go as down payment my loan never reflected the payment.So if that wasn’t enough I decided to refinance veteran home loans one main selling points was I would get my escrow refund of course while there a stranger my house making me sign tons of paperwork i am informed that I will not be getting my refund escrow!!They always do they bait and switch on every big deal they so no would not recommend this experience to anybody unless they want to be
Response from Veterans United
William, we're very sorry if the information regarding your escrow funds was not well explained. Our Client Advocate team is available to discuss this in detail with you. We certainly don't ever intend to provide misleading information, and we would like the opportunity to gather more information from you.
Excellent job and professional at all times. Special thanks to Jaclyn who answered all of my questions in a timely manner with respect and positivity at all times. Also, Sam was exceptional at explaining the process and finding the best route for my loan. Thanks to all.
Easy to work with. Efficient. Personable.
I have never met more professional, kind, and knowledgeable people in my life. Thank you all so much this is special.
THEY ARE GREATEST LENDER AND PEOPLE TO WORK WITH.....OUTSTANDING
The process was fast and secure. The staff were very friendly and helpful.
since day one you guys have been awesome.ROD DYSCUS WAS AWAOMEAND THIS NEW GUY NICK IS AWAOME
Great team to work with. Answered all our questions. Made the home buying easy and understandable. I would recommend Jimmy and his team. Also Ashley was a great help.
Best process out there.
The whole team is Fantastic. They helped my wife and I purchase our forever home. Steve and Codi were just wounderful. We will always have a place in our hearts for them and the whole team who made it posible. Every step of the way they were professional and respectful. From Santa and Mrs. Claus and Holly Claus Happy Holidays.
Jeff, Ryan, Megan are the absolute best!! They really helped me out so much and I couldn't possibly thank them enough!
Loan officer was poorly trained and provided incorrect information.
Response from Veterans United
Thank you for sharing your review John. Our Client Advocate team has attempted to contact you and will remain available should you choose to respond.
First home purchase ever, veterans united made this process smooth sailing!!! Top notch!!!
Could not have had a better experience. Keep up the good work
The process was seamless and, at least how I precieved it, astoundingly quick.
The whole experience from start to finish was exceptionally well done by Dave and his team. From the concierge service, to the prompt communication via multiple means, and the professional courteous service, I was constantly impressed.
