This is seriously the easiest finance we've been through. From Sam with Lighthouse to help us get the score we needed. To Erica and Sara getting us through some complicated situations easily. Not to mention save us a ton of money. Just fantastic to work with!!
I'll be honest I was a little skeptical at first, but after working with Veterans United I wouldn't have done it any other way. What a great and easy transition for home buying. Thanks Veterans United and special thanks to Kelly Foote and her staff!
With all the last minute shenanigans the realtor I worked with will not do another deal with Veterans United.
Response from Veterans United
Danny, Thank you for sharing this feedback with us and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
Veterans United was top notch, start to finish. Every person and every department we worked with was kind and professional and always made us feel like we were in good hands!
My overall experience was easy.
Kept us well lnformed.
Wonderful experience! No stress involved! Veterans United made this part of home buying easy.
Any veteran looking to finance there hope I highly recommend Veterans United.
If you are a veteran and your looking for a team that will be their for you every step of the way, then go with Eric Hermann and his team! I was a buyer/realtor for our transaction and they were by far the best people to work with!!
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Experience first-hand why 358,784 homeowners give us a perfect score!
Great experience.
Very professional and very helpful.
Don't do it. If you do choose VU hopefully you have a better experience than mine.
Response from Veterans United
Natalie, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available for more information and looking for ways we can improve. We strive to be consistent with every loan we fund to make sure all last-minute issues are resolved. Third-party companies can cause stress and delays beyond our control. We would like to thank you for your service and thank you for choosing Veterans United.
They were very willing to help. Anytime I had questions they answered them in a timely professional manner. When the first house fell through and we had to find another, they were polite and still ready to go once we found another. Overall I am very satisfied with this experience.
