Bad experience.
Response from Veterans United
Hi Roger. We're sorry to hear you didn't enjoy your home buying experience. Please contact our dedicated Client Advocate team to discuss your experience. We want to continually raise our bar and provide the best experience for our Veterans.
This was my first time as a home buyer. I was pretty nervous about the whole process. Leanna and Justin made this process very smooth and easy. Most everything was done online and was super simple to get all documents uploaded. The team answered all my questions and the response time was quick. They always reassured my everything was going as planned and what I was doing was normal part of the process so I didn't worry there was a problem with my loan. I couldn't have asked for a better and easier experience. I highly recommend anyone who is qualified to use veterans united as your home loan lender you will not be disappointed.

Fellow Veterans: The process of buying a home can be overwhelming. There is a lot to do. Veterans United has a great system to assist you in gathering your information and helps you stay organized. The process is much easier when they help you. They can answer all your questions and advise you on issues related to home purchasing. I think they are great and I give them a 10 out of 10. Give them a call if you are considering a home purchase.

The Lee and Mark were professional and worked hard to give me 1/2 You have been sent a link to images so that you can verify all damage is marked with an X decal or add new photos for unmarked damage https://pos.uhaul.n best service on a short expense closing date. Mark had our best interest and provided a great APR rate with more closing credit than I could have imagined. Thank you VU and the staff that handled my file.


Very competitive rates with a thorough, easy to navigate experience.


My agent, Mark Sexton, was a total pleasure to work with. This was my first time in buying a house. He explained all and made me comfortable throughout this process. What a pleasure to deal with. I wish more companies were as easy as Veterans United.


We recommend Veterans United (specifically, Meghan Kopka) to anyone interested in buying a home. The process was easy and more efficient than we've experienced in the past and everyone seemed to want to do what was best for us.

If you use Veteran's United, you won't be disappointed. I went from the needs work on credit stage to pre qualification and then before I knew it, we found our home and closed on it. My loan officer Aaron Rand was great and I was not the best customer at times because I was calling and/or emailing every single day. I challenged every single stage of the process and had them explain over and over to make sure everything was clear before I make any progress. Through it all, Aaron and his team stayed patient and understanding and we made it. Thanks Aaron Rand and team, truly grateful for everything.



It was an extremely rewarding experience from beginning to end. Will recommend Veterans United to anyone who qualifies for their service.



veteransunited is the best


I would highly recommend working with Fahad Abdul as your loan agent.

Veterans United was great. Made the impossible possible. Everybody was great and they were always available to answer any questions I had. Was a wonderful experience

We love Veterans United and especially Anne Kuster, our senior loan officer. We first found Veterans United and Anne 3 years ago when we purchased our home. She made us feel so comfortable and explained each step of the mortgage process. That mortgage was by far the smoothest and fastest loan from start to close that we’ve ever experienced. Since then, we’ve refinanced twice and we always ring Anne from Veterans United for all of our home loan needs. She’s honest, trustworthy and gets the job done.

We encourage any potential Veteran homebuyer to work with Veterans United, we found they are very thorough in their commitment to helping the Veteran. We thank Adam Craig and Jake Wandell for their help and working with us throughout the process. God bless you, Dennis And Nubia

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Very positive experience! Would definitely recommend to any Veterans looking to make a home purchase. Loan Specialists Jake and Colin did a great job and made the process so stress free and easy!!

I researched the internet looking for “the best VA Loan lenders” around and found Veterans United. You always temper your expectations especially when so highly recommended. However, these guys exceeded my expectations. My highest personal recommendation. They practice personal accountability which is unfortunately rarer and rarer these days.

Once the process left Kody, it became a disaster. My lawyer swears he will never work with this company again. We were in the lawyers office over five hours. They kept telling us the contract would be sent in 15 minutes. Both lawyers were upset which made us upset. Just a lot of undue stress and anxiety. Kody did everything he could to no avail

When I buy another home I will call Amber. I will also refer her to my friends. The VA need to create a construction loan process. I usually build new and will build another new home later and would like to have that option. This home is not my dream home but I will work for the purpose of my reason for buying it.




