Outstanding customer service, they really watch oit for you and are rapid to respond.
It so good to know that there are those who are truly focused on assisting military veterans to be successful in our goals. I can't say enough how blessed we were working with Veterans United. We actually started with them in 2016. They walked us through every step of the way. They never gave up on us as we were setting a goal and we were given a strategy in order to get to our goal of being a homeowner.
As this is our first home, Jared our loan officer, was there by our side especially during this time of the COVID-19 pandemic. We thought our efforts were lost but he worked with us every step of the way and never gave up on us. He advised us on our next step, what we will be looking at, and more. I never forget those short spurted calls my wife would make to him; is that right, or should I do this, what about if... Lol. Jared never thought it was a bother, rather was invested in making sure we succeeded.When Jared referred us to Frank Goehringer our real estate agent, it was a match made! Frank was always informative, making sure we got the right home that was best for us, and not to mention the late hours of texting and calls. Lol! My wife and loved every moment of it! They say purchasing a home can be a stressful time. However, with the guidance of Frank, and not to mention our man Juan Pulido, real estate agent (who also stayed up many late nights with us) it only took us a short time to get the house we felt was right for us. Due to COVID-19, we had to change some norms but Frank made it work with new technology and of course, it was all about the customer experience. I absolutely RECOMMEND Frank Goehringer to assist any of you. He was truly a blessing to us and we look forward to working with him for our second home.Thank you Veterans United from the Parker family!
Everyone at Veterans United was great. I will definitely recommend them to others (and already have).
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The whole process was simple, fast and easy.
I support Veterans United! Any potential veteran in the market for a home will truly appreciate this organization.
This was my first time buying a home and it was a wonderful experience.
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My team at Veterans United (VU) made my first time VA home refinancing benefit process very easy and understandable. My VU portal made responding and uploading documents very convenient and most important safe and secure! Lenni and Angelia were both very responsive, knowledgeable, and have exceptional customer service skills, always patient and polite. Their expertise helped me work through some unique circumstances that came up during the loan process. I recommend Veterans United to anyone interested in using their VA home loan benefits. Much Mahalo to VU and Lenni and Angelia!
