Haley Moore whom was a loan specialist I believe was helpful but did not communicate very well. In the process of getting things submitted Haley would inform my Realtor but not myself and vice-versa until a day or so later. I also told her to contact my Phone number via text and calls because my wife would not have all the information or ability to talk as I would do to work. She still continued to reach out to my wife afterwards which became a bit frustrating. Overall my experience was great My loan Office was very responsive and helpful and they got me the mortgage and rate that I wanted that other couldnt when went through the pre approval process with them.
My team was great. I was amazed at how smooth the process was with VU as opposed to other places I looked into for a VA loan. I would 100% recommend VU to any veteran looking to purchase a home! Great customer service, always maintained me informed of every step, and guided me through the process that would have been so much more overwhelming otherwise. Because of my designated team, I am now a proud first time homeowner!!!
Cindy Tolster will go above and beyond to help you figure out your needs in regards to refinancing. She was a pleasure to work with, answering all our questions promptly and with respect. We felt at total ease during this process ! I would definitely use them again for all my joke buying and refinancing needs!
Great rate and it's all done. As wonderful as they were. I hope this is my last mortgage. But if it's not, I'll use Veteran's United.
If you are looking for a place that treats you like family and provides education and guidance throughout the entire home buying process, you have found it with Veterans United. They are true professionals In the industry and demonstrate great care and attention to the needs of their clients. I will always look to Veterans United and recommend their services to friends and family for all home buying needs.
Ready to see for yourself?
Experience first-hand why 359,882 homeowners give us a perfect score!
Best experience ever! You won’t regret your decision going with Veterans United!
Veterans United is the best. Wouldn’t go with anyone else.
