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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,828 reviews
820 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

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headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

In spite of some complications the veterans United team kept moving the process forward in a timely manner.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

An Amazing Team! An Amazing experience.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Erich and Alyssa were amazing! They made the entire process seamless and never left me in the dark during any step in the process. This was my first time purchasing a home and it couldn't have been easier thanks to these two. I would do it over 1,000 times with them!

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars

My wife and I were pleasantly surprised by the folks at Veterans United. Their service is exceptional, and they consistently exceeded our expectations. Nate Bitner, our Loan Specialist, should be cloned; he is a consummate professional.

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

4 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

When my wife and I decided to purchase a home I searched for a VA Loan and Veteran’s United came up, so I sent them an email and within 10 minutes I received a phone call from Travis Ward explaining step by step how to proceed in the loan process. Everything was completely done online and we were informed of everything along the way. Everyone at Veterans United made themselves available to us for any questions that came up. Our loan process from start to closing took less the 30 days. I would strongly recommend Veterans United to anyone needing a VA Loan.
Strong work Team Thank you for everything.
Bill Johnson

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

I could not be happier with my first home purchasing experience at Veteran's United Home Loans. I felt truly supported every step of the way. My dream of one day owning a home was achieved and I credit so much of that success with the professionals at Veterans United Home Loans. I recall the very first phone conversation with my Loan Specialist, Aimee, and felt immediately assured that I was working with a professional who understood my concerns, needs, and expectations. I would absolutely recommend anyone who is even interested in purchasing a home to contact Veteran's United Home Loans. I am truly grateful for their support. I could not believe how easy this process was to navigate. This process made the ups and lows of my 19 year military career absolutely worth it!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

I would like to thank all of Veterans United Home Loan staff that made this loan process a pleasant experience. This is the second using Veterans United. I will return again in the future. I would definitely recommend Veterans United to my friends! Thanks!!!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

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5 out of 5 Stars
headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

4 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

A quick and smooth process from beginning to close.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars

Haley Moore whom was a loan specialist I believe was helpful but did not communicate very well. In the process of getting things submitted Haley would inform my Realtor but not myself and vice-versa until a day or so later. I also told her to contact my Phone number via text and calls because my wife would not have all the information or ability to talk as I would do to work. She still continued to reach out to my wife afterwards which became a bit frustrating. Overall my experience was great My loan Office was very responsive and helpful and they got me the mortgage and rate that I wanted that other couldnt when went through the pre approval process with them.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars

My team was great. I was amazed at how smooth the process was with VU as opposed to other places I looked into for a VA loan. I would 100% recommend VU to any veteran looking to purchase a home! Great customer service, always maintained me informed of every step, and guided me through the process that would have been so much more overwhelming otherwise. Because of my designated team, I am now a proud first time homeowner!!!

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars

Cindy Tolster will go above and beyond to help you figure out your needs in regards to refinancing. She was a pleasure to work with, answering all our questions promptly and with respect. We felt at total ease during this process ! I would definitely use them again for all my joke buying and refinancing needs!

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars

Great rate and it's all done. As wonderful as they were. I hope this is my last mortgage. But if it's not, I'll use Veteran's United.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

If you are looking for a place that treats you like family and provides education and guidance throughout the entire home buying process, you have found it with Veterans United. They are true professionals In the industry and demonstrate great care and attention to the needs of their clients. I will always look to Veterans United and recommend their services to friends and family for all home buying needs.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars

Best experience ever! You won’t regret your decision going with Veterans United!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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