Make sure you stay on top of your loan team, they may not always be trying to do what’s in your best interest, and delays on their end may end up costing you extra money to extend rates. Don’t let them try to talk you into financing extra money just because they can’t figure out how to remove excessive escrow amounts from the monthly payment or any other mistakes.
Response from Veterans United
Daniel, Thank you for taking the time to inform our team of your recent loan process. We wholeheartedly agree that communication is a vital key in the loan process and we always try to bridge that from start to finish. Although there are some cases that communication is a struggle. We understand that the loan process can be stressful at times and communication is a helpful tool to ease that stress. We thank you for your service and thank you for choosing Veterans United.
Very pleased with the whole process and all of the professional people involved with the loan process. Highly recommended.
The confines of this box will not do any justice for Tim or the whole Veterans United team.Every interaction whether it be with Tim, his immediately team, the servicing department, escrow or whoever I speak to my customer service experience has been second to none.Tim's leadership, knowledge, ability and skill are worthy of imitation and he has made our second home loan experience easier than the first.Thank you Veterans United!Semper Fi!
Tony
JB and his team was great to work always there for us and always keeping us up to date on everything we never had to guess what was going on again couldn't asked for a better experience for our first home so thank you JB and team and Veterans United for our family's home
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I would recommend to anyone and will in the future no question about it!
Excellent service, no way to make it any easier. This was a refinance and took about 5 minutes of my total time in paperwork leading to the close date.
I have used Veterans United for my initial home loan and my refinance. I was very happy with the initial loan but the refinance left a little to be desired. Everything closed successfully but make sure you understand every single factor in the refinance.
The experience was fantastic. I just followed the to do list and everything fell into place.
They are a great company! I read the reviews before I did business with them and I can now say that my experience with them was great they had great customer service everything was quick and to the point. I received my preapproval letter and the next day I was under contract on a new house!
This is my second time working with Veterans United and I will absolutely be using them again for a future home loan.
We are glad we did business with Jimmy and his team at Veterans United!
Thank You!
