Very good, quick communication.
Great communication, and great people to answer questions. Great overall experience!
Matt and Kayla worked amazingly together. The process of buying a house is stressful and I wanted to walk away on a few occasions. Matt and Kayla were able to shine light and encourage me to keep pressing forward with things. Through the help from God, my family, and the Veterans United team, we can proudly say we are homeowners again!
Five years ago I bought a home thru VU and the process was as smooth as glass; this transaction seemed to have too many hurtles to make it worthwhile.
Response from Veterans United
Your feedback is greatly appreciated, Brian. We thank you for the opportunity to journey with you toward homeownership. We realize that some aspects of the process can feel unnecessary, but it is always our hope to provide dedicated care in explaining and facilitating each step along the way.
Very friendly and helpful. Made themselves available to me via email and text message and were happy to answer any questions.
Aaron Laxson provided outstanding customer service. He was courteous, efficient and responsive.
Exceptional service and courtesy, all questions about the paperwork answered immediately.
Bryant and his team were great all throughout the process and ensuring everything was understood, very professional process
I had a great experience from start to finish.
Veterans United is GREAT... especially Ryan Ewing, Justin Wandel, and Carl Thomas.
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Stefanie was great! She helped me and answered every time I called. She was a great help in the home buying process. Her team on the other hand was not as attentive. I had alot of questions for the loan coordinator Steph Escott. She answered 1 time of my many calls. The process was smooth and almost stress free. Was hit with a surprise lender fee when most companies are waiving those for veterans. Overall came out Of pocket 2500$ at closing. I just wish it Was brought up earlier about the lender fee.
