They were very understanding, exceptionally fast and courteous throughout the entire process.
Very knowledgeable, professional, personable and very responsive.
Keep up the outstanding service you provide.
Great experience! Made the whole refinancing process smooth and easy!
Not only disorganized, disinterested and professionally lacking, they cost us $3000 due to their inefficiency in any followup. At one time, after overnighting many documents, they couldn't find them!! Never use them for anything that's important. Don't expect this will appear anywhere but in their trash can. They seem to write their own reviews!
Response from Veterans United
Keith, we appreciate you taking time to provide this feedback. We truly value the reviews we receive whether positive or negative. We strive to learn from our mistakes and prevent them from being repeated. Our Client Advocate team is reviewing your file, and they are available if you would like to share any additional details.
Absolutely a detailed and organized process that keeps the borrowers in the know during the entire loan processing timeline.
Very easy to navigate and upload documents. I loved that about it.
I am very pleased with the way everything turned out.
Working with a loan company and officer that I could sit down with concerned me. Working with everyone, including Mr. Blakley, made things easy.
They were friendly, helpful, patient and professional.
I had a very pleasant interaction with every individual I worked with within the company. They always answered my questions, even when they probably hear them all the time. I'm a first time buyer, and this is the first time I've had to learn about all the things that go on inside of these purchases. Both John and Laura were extremely helpful and was outstanding to work and interact with.
Jim was exceedingly helpful in all circumstances. Thanks Jim.
Ready to see for yourself?
Experience first-hand why 351,691 homeowners give us a perfect score!
Our experience was exceptional as was working with Durell. She was with us the whole way and made the process seamless. Durell deserves solid 10, Veterans united is very fortunate to have working for your organization. Regards Cliff Roberts
All Veterans United personnel were very helpful and attentive.
I never dreamed this process would be so easy and transparent.
Veterans United do all the heavy lifting so you don't have to. They'll coordinate everything that needs to happen to purchase your home and keep you informed every step of the way!
The team was in fashion to help me big time and I experienced no pushy attitude or troubling paperwork. The process was very professional and the people in my corner of assisting me in buying this farm house worked well with Veterans United Home Loans.
