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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,155

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 428,155 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United did our original home loan when we purchased and our refinance, they are just the Best in the business when handling home loans.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Great experience working with Veterans United. Very Professional staff.... if I had any concerns they were real great about keeping me informed and returning my calls if I wasn't able to reach them .

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

4 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

My overall experience with Shane and Addie was outstanding. I am thankful for the hard work.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

0.5 out of 5 Stars

I would NEVER recommend this company. You end up doing their job for them and they don’t know what they are doing.

Response from Veterans United

Christian, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

3.5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

3 out of 5 Stars

The paperwork handler did not seem to be very proactive causing a lot of hurry up and rush at the end just before closing. It all could have been anticipated and dealt with early on.They included $600 closing cost to me for the VA appraisal fee, even though I had previously paid it in full directly to the appraisal company.

Response from Veterans United

James, we appreciate this feedback and the specific details you shared. Our teams need to be proactive and explain all the final settlement costs. Thank you for allowing us to look for ways we can improve.

5 out of 5 Stars
Would Recommend

I was denied by many lenders and even ended giving up. My wife found out about Veterans United and everything changes they thank me for my service and took all the weigth of my shoulders. They walk me trough the process and better ways to get aproved. They kept me on the loop and worked with me to the end.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Our experience with Veterans United went so smooth it was almost effortless on our part.GREAT TEAM !!THANK YOU !!

headshot image of Stefan Inman

Loan Officer: Stefan Inman

NMLS# 1588026

5 out of 5 Stars
Would Recommend

The team that I had was absolutely outstanding. We had issues with our loan through another veterans service, but Veterans United went far above and beyond helping us to secure our home loan. My family will always speak highly of Bill and his team, as well as Veterans United itself.Bill and his team worked with us each and every step of the way and excelled in communication and pressed onward with a sense of urgency because of our situation, but they never lacked kindness and respect in everything that they did for us. We are thankful for Veterans United and would absolutely tell people how great of an experience we have had with them.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Try to keep your documents on hand and do your best to stay ahead of the deadline and your home buying experience should go as smoothly as possible and although you may get frustrated don't let it get the best of you

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Veterans United worked very hard for us and made the whole process a lot easier than what was expected. They connected us with a realtor who did a great job in finding us a home that is perfect for us. Our agents were very transparent and did not keep anything from us. I would definitely recommend them to anyone looking to purchase a home.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United and our Loan team Loree Jones and Realtor Amy Gordon were fantastic to work with! From them always answering our questions and concerns any time day or night, to the easy web portal to use, the whole process was easy, quick, and stress free! We closed today, and have already sent referrals for our friends! We will highly recommend Veterans United and use again in the future!

headshot image of Loree Jones

Loan Officer: Loree Jones

NMLS# 1597653

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Thank you everyone

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to all my military friends.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 428,155 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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