I love Veterans United and my team. The process is simple and communication is great. They are always willing to answer any questions and I trust them 100%
I started out with someone who was not a good fit as a lender. He was rude and condescending and gave me the impression he didn't want to work with me. As soon as I brought this up, my lender was changed to Vishal Patel. He was great and made me forget the rocky experience. That showed me it wasn't a company mentality but a personal one with the other guy. I am so happy with the results and will recommend VU to anyone I can.
Always willing and able to provide answers to questions, just keep in mind that you do have to ask!
The staff will help you with all your concerns, walk you throu every step of the way,answer all your questions this is the second time for me an I would go a 3rd time if i needed. arr0n an the staff our the BEST!
They are very good people very helpful and we'll walk you through every step of the way I'm buying a home
If you are looking for a fast and reliable team to service your loan needs make sure you give Veterans United a chance to wow you. Their teams are extremely knowledgeable and fast and thorough with everything they do. We couldn’t be happier about the process!
It doesn’t get easier than having Veterans United do all the work.
I didn't feel Veterans United
Response from Veterans United
Hi Laconia. It looks like your survey was submitted before it was complete. Please reach out to our Client Advocate team to provide any additional feedback. We always appreciate learning about areas where we can improve.
Bravo Zulu to Veterans United!! amazing team of professionals ready to guide you through the whole processes they will answer all your questions in a timely manner.
Dan Hopkins and his team including Bri Stephenson were wonderful to work with. They were always available to discuss how our loan was proceeding through the system, what they needed from us and how to work through some issues that arose. Veterans United has a great processing system that allows the borrowers to go to their website and check how things are going. We had our documents to review as they became available online with no delays. First American Title was pro-active in contacting us for what they needed and from what I understand, the title co., the appraiser, the surveying co. and Veterans United collaborated to ensure a quick closing. Our closing was the easiest we have experienced. The closing figures were provided to us several days before closing as required and nothing needed to be changed.My wife was in the mortgage business for many years and she was very impressed with the professionalism, the depth of knowledge and the desire to ensure their borrowers have as easy and pleasant experience as possible. We would both strongly recommend Veterans United as the company to go through to obtain VA financing.
Use VU to purchase and refi my home, and no regrets! Great customer support!
Everyone that helped me through the loan process was the best and so respectful and made it so easy. I highly recommend Veteran's United. Seriously a great team
VETERANS UNITED IS THE BEST IN THE BUSINESS WITH VA LOANS. THERE IS NOTHING THAT CATCHES THEM OFF GUARD.
Don’t waste your valuable time. Use vets United and get it done. Fast smooth and reasonable charges.
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Painless process! Very knowledgeable! Very friendly and easy to contact!
Good company to work with. Very professional.
You all did a wonderful job. Thank you for all your help
Andy was extremely helpful and knowledgeable. He made our first time buying experience easy and as stress free as possible.
I initially thought that buying a house was going to be a pain, but the process was made smooth for the most part. My questions were answered in a timely manner and any confusion was cleared up.
