Always a pleasant experience
The whole experience was great, nerve racking, exciting and finally full of exuberance after getting cleared to close. From the moment we connected with Shawn Shackleford and him getting us in the lighthouse program we were on our way. He was constantly in touch with us and encouraging us to stick with it. Then after that we got hooked up with Ben Choi and his team and he/they were top notch from beginning to end. I can still here Ben telling me to relax, that everything was going to work out. What a fantastic experience and we are so happy with our new home purchase, thanks to Veterans United for making our home possible.
Got a mortgage right in the middle of this Pandemic! Veterans United got it done! Highly recommend!
Response from Veterans United
Lloyd, We are very happy to read this great news. In these very unpredictable times news like this makes us only work harder and more efficient for our veterans. Thank you again and congratulations!
We Thank everyone involved
We could not be happier! The entire process from start to finish was fantastic! Veterans United rocks!
Overall, this experience was pain free. Everyone I spoke to was professional, had answers to my (many) questions, and was quick in getting back to me. I am so grateful that I had such a team on my side, I would honestly recommend them to anyone in search of a home, and I plan to return to them for my next purchase.
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They make the process easy.
Honestly, everything was going smooth but once it got to the underwriter, things just went down south. We ended up waiting 2 months extra from our closing date. It was a very easy process and they guided us through it but the wait was just horrible which ended up costing quite a bit since we had to pay to keep the interest rate when it dropped to the lowest. It could’ve gone smoother.
Response from Veterans United
John, Thank you for taking the time out of your schedule to submit this survey to inform us on how your loan process had gone. We would like to invite you to discuss further your thoughts and concerns. Although our underwriting process can at times be very tedious and time-consuming, the steps they take only ensure that your loan and home are the best product and match for you. We will always look out for our clients so we need to be completely thorough. Thank you for choosing Veterans United.
I would recommend all veterans to check this loan agency out
