We are very happy with the professional AND personal service we received from Veterans United during our loan process, we highly recommend them!
I would 100 percent recommend using Veteran United Homes Loans, they made buying our first home so easy.
We were so fortunate to select Veterans United when we decided to buy a new home. Everyone involved was helpful, communicative, response, professional and friendly. Their portal was extremely easy to use and the entire process was far more simple than we expected. They put is in touch with an amazing real estate agent team, our loan specialist was above and beyond anything we could have hoped for, and they also connected us with someone that was able to get us great rates on homeowners and auto insurance. I can't recommend VU highly enough. They turned a somewhat daunting process into an amazing experience.
Easy process and knowledgeable people who explained everything well.
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In my opinion I think the experience was very good. I would probably recommend to other veterans. The only concern I have is I was told incorrect information right before closing. So the team is not communicating with each other or that person was not prepared to communicate with me and give me the right information.
Excellent service. Ask for Charlie holston, he will make your loan experience stress free.
A recommendation for future borrowers is that they shouldn't have any nontraditional issues when applying for the loan. They should pray that they don't get the underwriter associated with our account.
Response from Veterans United
Michael, Thank you for taking the time out to submit your honest feedback on your loan. We are always looking for ways to enhance the loan process and to relieve as much stress as possible throughout. The underwriting process can be at times very strenuous and cause and added layer of stress. Our team is commented on providing the best product available and abide by state and VA guidelines. Although we can not change what had happened, we will use your information to provide better service to our veterans. Thank you for choosing Veterans United and thank you for your service.
Thank you all!
My experience with this company was overall pretty great. The entire process was smooth and easy, at least where they were involved.
Veterans United is indeed a friendly and professional organization. If all their employees are anything like Titus Zeigler this organization will thrive for many years to come.
I had the best experience with the purchase of our new home. Everyone involved did an awesome job!! It was such a great experience, the team at Veterans United were very helpful with great customer service.
Very informative in the whole home buying process as a new buyer. Gave all info upfront and notified of any changes/updates. Would recommend to anyone who is looking for their first time!
