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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,522

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 423,522 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend

Working with Veterans United was a pleasure throughout. Everything flowed well except the five days, or so, the underwriter had the file. That five days was brutal with ridiculous requirements and questions, My account managers worked hard to minimize the inconvenience.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend

Would recommend to any Vetern I know, looking for a house

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Everyone from the very beginning to the end was so pleasant and nice. Very nice and easy to talk too. I love the experience.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

You don't need to go anywhere else.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I would recommend veterans united to any veteran. Every one is really their to help you and make your loan process as easy as possible. A first class lender in every way.

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

0.5 out of 5 Stars

Work with them as a last resource if I knew how unprofessional their employees would I would never opt in to working with them. Once they get payed they turn your back on you with zero regards to you and your new home. Extremely unprofessional would laugh at your concerns and just hang up on you.

Response from Veterans United

Hi Agustin, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

4.5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans believe me if you're tired of all the other lenders and all their hassles, Veterans United is definitely the way to go. Guys, they are extremely professional, extremely courteous and extremely skillful in what they do for the Veteran's serious about buying a home. In a five-star reading I would put them around 8.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The best home loan process available to Veterans! Prompt service with all questions and requests, and the home loan process is explained in great detail on their website. I am a returning customer, and my second time obtaining a home loan was even easier than my first!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

The check lists were a BIG help! Redundancy (having to submit pay stubs multiple times) was frustrating. Overall, though, was easy to follow and maneuver.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

When I first started out, the idea of owning a home seemed like an unsurmountable mountain. Thanks to the likes of Mr. Albach and my finance team members at United Veterans- the experience turned into a ski lift cable car, that had an easy to use online portal, timely and accurate responds to questions I had, and a very knowledgeable Realtor which was assigned to my local area. There was no one to pressure me into finding a home, as a matter of fact, Mr. Albach said very early on "that the house will find you." Well it sure did! In a six week period I went from renter to a homeowner. Thank you all for assisting this Marine toward the home light that resides at the top of the mountain, that once climbed, has a spectacular view. Sincerely, Gabriel Wakonabo

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Ashley and Olivia did a great job. They helped us out in what seemed like an impossible. My hat is off to both of them.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

Working with Veterans United was a splendid experience. Customer Service is on point. Professionalism was superb. Overall, great experience and would recommend them to anyone looking to feel like you are their number one priority.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Mr. Wessel and his assistant Dena were very helpful with everything before and during the home loan process. My wife and I were very confident and thankful for the hard work and how expedient the whole process was.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

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5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Outstanding experience and customer service!

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

More Reviews

See all 423,522 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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